Crm analyst Jobs in Schönefeld

Wolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you quickly reliably and affordably. And by doing so we make cities better places to live.

Wolt is embarking on a very exciting journey : to build one of the most important Retail Media ecosystems in the 29 countries we operate so brands can leverage consumer insights connect with shoppers via advertising  inapp and offapp and deliver unforgettable brand experiences to our millions of shoppers.

CRM Intern Wolt Ads Team

We are looking for a motivated and detailoriented CRM Intern to join our Wolt Ads team. As a CRM Intern you will support the CRM Manager in implementing and optimizing customer relationship management flows and processes that drive engagement retention and revenue growth. This role offers a unique opportunity to gain handson experience in CRM tools lead generation processes and datadriven marketing strategies within a fastpaced global advertising environment.

Our Wolt Ads Product team is responsible for building our Ads business across 23 countries and as a CRM Intern you will play a key role in supporting the development and execution of CRM strategies. Youll work closely with local sales teams and central stakeholders to enhance customer engagement and streamline processes.

Responsibilities :

Assist in the setup and maintenance of the Global Wolt Ads CRM Project helping to track Ads bookings from restaurants CPG brands and media agencies.

Support the creation and management of direct messaging flows using marketing automation tools to promote Wolts B2B products.

Support the integration of CRM bookings with financial and billing processes by coordinating with the finance team.

Collaborate with local and central sales teams to ensure accurate pipeline management and lead tracking using CRM tools like PipeDrive or Monday.com.

Help generate reports on sales performance pipeline progress and client reengagement activities.

Conduct data analysis to identify trends and opportunities for improving customer engagement and retention.

Assist in segmenting customer data and creating personalized offers promotions and campaigns for specific client segments.

Monitor campaign performance and prepare recommendations for optimization based on data insights.

Ensure that the CRM database is uptodate and accurate.

Help ensure compliance with data protection regulations and CRM best practices.

Provide administrative and operational support to the CRM Manager and sales teams as needed.

Qualifications :

Currently pursuing a bachelors or masters degree in marketing business administration data science or a related field.

Familiarity with CRM tools (e.g. Braze Iterable Salesforce Marketo HubSpot PipeDrive Monday.com) is a plus.

Strong analytical and problemsolving skills with an interest in datadriven decisionmaking.

Basic knowledge of tools like SQL BI platforms (e.g. Looker) or Excel is preferred but not required.

Excellent organizational skills and attention to detail.

Strong written and verbal communication skills.

Proactive attitude with a willingness to learn and adapt in a fastpaced environment.

Additional Information :

What We Offer :

A unique opportunity to gain handson experience in CRM strategies within a global Ads business.

Exposure to industryleading CRM tools and datadriven marketing practices.

Mentorship and guidance from experienced professionals in the Wolt Ads team.

A collaborative and inclusive work environment.

Salary : EUR 2268 if fulltime

If youre eager to learn passionate about CRM and excited to contribute to a growing global Ads team wed love to hear from you!

Remote Work : Employment Type :

Intern

Key Skills

Campaigns,Abinitio,AutoCAD 3D,Hardware & Networking,Customer Support,Arabic

Department / Functional Area : Sales

Experience : years

Vacancy : 1