Customer service specialist Jobs in Ochtendung

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition # :

024204 Integration Specialist (Open)

Job Description :

Greif, Inc. (NYSE : GEF, is a global leader in industrial packaging products and services and is pursuing its vision to become the world’s best performing customer service company. The company produces steel, plastic and fibre drums, intermediate bulk containers, reconditioned containers, containerboard, uncoated recycled paperboard, coated recycled paperboard, tubes and cores and a diverse mix of specialty products. The company also manufactures packaging accessories and provides filling, packaging and other services for a wide range of industries. The company is strategically positioned with over 220 operating locations in 37 countries to serve global as well as regional customers. At Greif your work has purpose, your colleagues care about your well-being, and you have the opportunity to grow and thrive. Service and leadership are the core of everything we do. Our global presence provides us a platform to do good in the world. We are packaging something special together : our customers’ success and yours.

Role Overview

As an Integration Specialist, for Infor LN and Peripheral systems, you will be responsible for defining and implementing the data integration architecture to address IT and business objectives across various enterprise level systems.

If you are someone who likes to communicate, enjoys problem solving and gets role satisfaction from deep diving in data, please apply to our role!

Key Responsibilities

Participate in and / or lead, the planning of integration projects.

Design and develop integration solutions using Infor LN Development technologies(BDEs, BODs). Develop Infor LN programs that invoke third party APIs(SOAP / REST).

Research and make recommendations on integration products and services.

Effectively communicate, influence, and work closely with IT application development team, IT functional leads, and system administrators / Infra administrators to move towards future state technology solutions.

Keep abreast and lead understanding and implementation of new technical features and functions within application portfolio.

Ensures establishment of documentation needed to configure, operate, and monitor integration solutions.

Assist in preparation and maintenance of technology standards, technology review, and future state definition.

Build relationships with vendors of application software deployed in the organization to both learn about and provide feedback on their technical integration capabilities.

Implement audit, logging, and monitoring solutions of integration systems.

Assist with identifying opportunities to enhance or improve business processes via integration, or, as necessary, minimize the impact of integration on those processes.

Assess existing workflow and procedures to identify and remedy source of downstream data inconsistencies.

Where necessary, provide guidance to other Applications Department members.

Education and Experience

Bachelor’s degree in computer science or similar.

Demonstrated experience in Infor ERP and Integrations among enterprise-level applications

Expertise with ERP Development (Tables, Sessions, UI / DAL / Library Scripts, Extensions, BDEs, BODs etc.)

Expertise with Infor ION Desk, ION API and C4WS

Expertise with standard API Protocols SOAP / REST and file formats viz. XMLs, JSON etc.

Proven experience in overseeing the linking of cross-functional applications

Experience with business and technical requirements analysis, business process modeling / mapping and methodology development, and data mapping.

Experience with securing integration scenarios using appropriate authentication, authorization, non-repudiation, and data encryption methods.

Please submit your resume in English by clicking apply and completing your application via our recruitment system.

EEO Statement :