Customer support Jobs in Merzenich

JOB DESCRIPTION

WeChangeDentistry

Werden Sie ein Teil davon.

Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin. Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu kompromissloser Qualität, um Zahnmedizinern und Patienten weltweit bestmögliche Lösungen zu bieten. Als Pionier & Marktführer in der dentalen Implantologie haben wir unser Produktportfolio in den letzten Jahren konsequent ausgebaut. Heute sind wir in allen Bereichen der ästhetischen Zahnmedizin tätig : von der Zahnerhaltung, Regeneration, Restauration, Kieferorthopädie mit transparenten Alignerschienen bis hin zum Zahnverlust.

Sie möchten beruflich neue Wege gehen und wollen in einem modernen und dynamischen Unternehmen arbeiten? Dann sind Sie bei uns richtig! Wir freuen uns auch über Ihre Bewerbung, wenn Sie nicht in der Region Freiburg wohnhaft sind, da diese Position auch über Remotearbeit möglich ist.

Zur Vervollständigung unseres  neuen  Customer Success-Teams suchen wir  Customer Success Manager / Inside  Sales Orthodontics (m / w / x).

Ihre Aufgaben

• Aktive Identifizierung und telefonische Anwerbung von Neukunden (Zahnärztliche- und kieferorthopädische Praxen) im Bereich Aligner-Therapie im von Ihnen unterstützten Vertriebsgebiet
• Nachverfolgung von Leads aus dem Sales-Team und durch Marketingkampagnen oder Fortbildungsveranstaltungen
• Eigenständige Begleitung von Zahnärzt
• innen / Praxismanagement / ZFA / Zahntechniker
• innen bei den ersten Schritten der Produktanwendung per Video- oder Telefonanruf
• Follow-up der Kund
• innen im Gebiet in enger Abstimmung und Zusammenarbeit mit dem Sales- und Produktmanagementteam
• Unterstützung der Kunden bei Anwendungsfragen
• Unterstützung bei Prozessoptimierung
• Dokumentation der Aktivitäten in unserem CRM-System
• Erlernen und permanentes weiterentwickeln von Produkt Knowhow im Bereich Orthodontics

Ihr Profil

Was wir Ihnen bieten…

Haben wir Ihr Interesse geweckt? Wir freuen uns auf Ihre Bewerbung!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type :   Full Time

Alternative Locations :   Germany : Baden-Württemberg || Germany : Bayern || Germany : Berlin || Germany : Brandenburg || Germany : Bremen || Germany : Calw || Germany : Chemnitz || Germany : Frankfurt || Germany : Freiburg || Germany : Graefelfing || Germany : Hamburg || Germany : Hesse || Germany : Hügelsheim || Germany : Leipzig || Germany : Mecklenburg-Vorpommern || Germany : Munich || Germany : Niedersachsen || Germany : Nordrhein-Westfalen || Germany : Rheinland-Pfalz || Germany : Saarland || Germany : Sachsen || Germany : Sachsen-Anhalt || Germany : Schleswig-Holstein || Germany : Stuttgart || Germany : Thuringia

Travel Percentage :   0 - 40%

Requisition ID : 13587

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Equal Opportunity and Affirmative Action Employer (US applicants only)

Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.

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