Customer support Jobs in Usingen

Sales Support Specialist 80 - 100 % (m / f / d)

At ABB, we are dedicated to addressing global challenges. Our core values : care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will play a key role in supporting the Sales organization by providing primarily technical, but also commercial assistance throughout the proposal and order process. With your expertise in product specifications and application-related customer consulting, you are a key contact for customers alongside the front end sales team, handling various technical and commercial matters. Your expertise will help in shaping customized solutions that align with both technical requirements and business goals. The work model for the role is : #LI-Hybrid This role is contributing to the Robotics & Discrete Automation Business Area in Friedberg (Hessen). You will be mainly accountable for :

• Supporting sales in technical and commercial requests and assisting in the preparation of customer-specific offers.
• Reviewing customer inquiry documents, discussing requirements with sales and customers.
• Advising customers on new products and solutions while maintaining strong customer relationships.
• Coordinating with ABB Supply Units in Sweden, the Czech Republic, and China to ensure a smooth ordering process.
• Managing delivery schedules and resolving technical and commercial inquiries in close collaboration with suppliers and customers.
• Supporting internal teams by providing market insights and contributing to process improvements. Our team dynamics You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

What's in it for you?

Benefits

More about us

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. www.abb.com / robotics We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction program, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realizing your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members. Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference. ABB AG Your contact is : ABB PersonalDirekt +49 (0) 621 381 3500 ABB Data Privacy Statement : https : / / new.abb.com / privacy-notice / candidate