Customer support manager Jobs in Hünxe

Become an Eslander and start a truly rewarding career!

Esland are driven to changing children’s’ lives for the better by providing best-in-class specialist services. We are looking for a dedicated, enthusiastic residential support workers to join our growing, highly valued team based in Weldon. Our teams are “professional parents’ who are nurturing and supportive, giving our children high levels of care and allowing them to achieve amazing outcomes. Our homes vary in size and provide therapeutic, EBD and complex trauma support services.

We think that our teams are the best in the industry - if you want to join us, there has never been a better time!

• A salary of £31,917.6 to £32,540.4 per year, depending on qualifications (based on a pay rate of £12.60 to £12.90 per hour - depending on qualifications - and undertaking 8 sleeps per month on average)
• Enrolment onto the fully funded Level 3 / 4 / 5 Children and Young People’s Workforce qualification
• Enrolment into Esland pension scheme
• 248 hours annual leave per year
• Opportunities to pick up extras shifts / overtime at enhanced rate
• Bank holidays paid at time and a half
• Comprehensive, paid induction training (that is accredited through the Bild Association of Certified Training) and ongoing training within the role
• Fantastic opportunities for career development, we promoted over 50 colleagues last year
• Cycle to work scheme
• A £500 bonus via our 'Refer a Friend’ scheme
• Monthly recognition awards
• Casual dress code
• Access to big-brand deals and discounts via our employee benefits scheme E-Together
• Food available whilst on shift
• Free parking
• A day off for your birthday (in addition to your holiday entitlement)
• Access to a holiday home based in the Peak District where you can stay for free, on the company!
• The opportunity to make a real difference to a child's life!
• Level 3 Diploma in Children and Young People or equivalent (highly desirable) or a willingness to undergo this qualification once employed
• Experience in a children's home setting (highly desirable)
• Passion to help nurture young people
• Flexibility to work 24 to 48 hour shift patterns (including sleep-in) - rota given in advance but likely to be 2 on 4 off
• Full, UK driving licence (essential)
• All candidates must be over the age of 21 to meet industry regulations

Successful employment is subject to satisfactory Full Enhanced Disclosure, right to work and reference checks in line with government regulations and Safer Recruitment Practices (the company will cover the costs).

All young people are equally entitled to have their needs met in a fair and balanced way. Esland employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.