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Night Audit Agent (m / f / d)
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Marriott InternationalGermany- Vollzeit
NIGHT AUDIT AGENT (M / W / D)
Heidelberg Marriott Hotel
The first impression counts & you are the first impression!
Be empowered.
Begin : targeted onboarding program & "Be our Guest" program Belong : A great team from different nations, flat hierarchies with fast decision-making processes & regular feedback Become : Large selection of internal & external trainings, individual development plans, very good advancement opportunities, transfer possibilities to our sister hotels Be balanced : Unlimited employment contract, consideration of your schedule preferences and predictable working hours as well as overtime compensation Be connected : Numerous employee events & team building events for a sense of unity Be honored : Upsell program, Christmas and holiday bonuses, appreciation rewards, employee referral program & company savings benefits, discounted employee accommodation and F&B discount at over 8,000 Marriott hotels worldwide Be well : Various wellbeing & (Mental)Health offerings, healthy & delicious meals in our cafeteria, cooperation with fitness provider "Pfitzenmeier", numerous opportunities for social engagement
Be able.
In the heart of our hotel, you take care of the check-in & check-out of our guests You are the contact person for our guests and take care of their needs Nobody is perfect - therefore you handle complaint management Together with your team, you make all preparations for the day shift As an upsell expert, you reach your goals together with the team As a team player, you work closely with all hotel departments
Be you.
You are a host / hostess with a passion and your heart beats for the hotel industry You want to grow with us and learn something new every day Wrong orders, special requests, or complex inquiries? You keep a cool head! You have completed training as a hotel specialist or have experience in a similar position Your communicative skills stand out - both in German and English
Be connected.
We look forward to meeting you! If you have any questions, our contact person Sonia Oliveira is happy to help you via email :
Be inspired.
Our hotel on Instagram : @heidelbergmarriott
Marriott Career on Instagram : @marriottkarriere
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture centered around people. We are committed to non-discrimination on any protected basis such as disability, origin, religion, sexual orientation, or any other basis protected by applicable law.