Privacy manager Jobs in Essen

As a Presales Engineer you act as the technical interface between Sales Partners and Customers.

Your main focus is supporting the sales processparticularly in complex tenderswhile ensuring a smooth technical handover and structured feedback after project completion. Providing technical presales support (hardware & software) for sales activities and key tenders both remotely and on-site at customer locations or at the Promethean office in Essen.

You will work closely with the Area Sales Manager and internal support teams representing the company as a trusted technical expert in the German-speaking market.

Primary focus : Presales support for key tenders and strategic customers

Secondary focus : Technical follow-up product feedback and escalated support

Market : German-speaking region (DACH)

Base Range : 54700 - 75200 annually Commission Eligible

Responsibilities :

• Provide technical presales support (hardware & software) for sales activities and key tenders both remotely and on-site at customer locations or at the Promethean office in Essen.
• Collaborate with the Area Sales Manager throughout the sales and tender process
• Analyse customer requirements and design technical solutions that integrate into existing IT environments
• Act as a technical contact for key customers and partners answering product-related questions
• Deliver technical training sessions for customers partners and internal stakeholders (installation configuration maintenance)
• Collect document and track product enhancements and technical feedback related to tenders
• Document bugs and improvement requests in internal systems and act as a technical interface to Support and Escalation teams
• Support partners and customers in escalated technical cases mainly in cooperation with Support
• Develop technical and audio-visual training materials for partners and customers in the German-speaking market
• Support installation and configuration of internal IT equipment for new hires according to company standards
• Maintain demo equipment and technical setups used for customer presentations and training

Requirements :

What we offer :

Base Range : 54700 - 75200 - Commission Eligible

Prometheanishonored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences our people company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race color national origin religion creed genetic information sex (including pregnancy sexual orientation or gender identity) age marital status disability military or veteran status; or any other protected classifications or characteristics under applicable local addition Promethean values privacy and the protection of personal information.

For information regarding personal information we collect and our use of such data please see our privacy policy : contact emailprotected if you have an accessibility request at any point during the hiring process.

#Promethean #EdTechJobs

Required Experience :

IC

Key Skills

Change Management,Invoicing,Joomla,Logistics Operations,Asic

Employment Type : Full-Time

Department / Functional Area : Global Sales

Experience : years

Vacancy : 1

Yearly Salary Salary : 54700 - 75200