Qa engineer Jobs in Eschborn

Provide support to remote sites in and around the Region.

After hours oncall support for requested sites.

Provide support to other HPIT support teams as needed.

Participate in operational meetings as required

LAN and Voice MACD knowledge / skills

Maintain and update existing network infrastructure. This includes :

Adding connectivity between labs offices and network equipment via copper and

fibre

Ensuring that all links have been tested jumpers labelled and documented and

placed on the proper subnet (testing plan provided by implementation engineer)

Remove cables no longer in use following appropriate procedures

Troubleshoot and repair system connections as needed

Communicate with HP engineers regarding capacity of network equipment so that

necessary cabling and hardware changes can be made to ensure port availability

Assemble and install switching equipment under the direction of network engineer.

Maintain switch information : naming and patching according to HP s standards

Install network cards as needed on switches and switching hubs

Mount all network hardware and labelled with proper IP address and system name

Where required maintain inventory of spare equipment operating supplies and

cables. This will include creating and / or maintaining spreadsheets and / or other

documentation regarding inventory levels

Create and maintain accurate documentation regarding site Cabling Support service

Send representation to appropriate platform meetings and other meetings that affect

the service being supported

Hardware Depot / Hardware Recovery Centre support

Loaner equipment management.

Parts Ordering and inventory management.

Shipping and Receiving management.

Provision authentication hardware like active smart cards Active Keys and smart

card readers for users using HP internal systems.

New PC setup install reimage and Enduser data transfer.

System software & hardware support in PC s.

Incident management & resolution.

Demonstrate leadership in identifying and implementing best practices in the form of

process and quality improvements for the services supported. All changes / implementations

must be approved by HP prior to being completed

Experience of DSS Engineer L2 in Frankfurt

Education

Experience : Minimum of 2 years in IT troubleshooting and a good soft communication skills

Key Skills

Computer Science,SQL,Active Directory,VB.NET,Information Technology,Tcp / IP,OS,Information Security,Infrastructure,QA,RFP,Technical Assistance,Setup,Dns,UNIX

Employment Type : Full Time

Experience : years

Vacancy : 1