Qa engineer Jobs in Kornwestheim
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Qa engineer • kornwestheim
Zuletzt aktualisiert: vor 2 Tagen
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Degensoft ist ein spezialisierter Technologie- und Beratungspartner mit Fokus auf die Fintech-Branche.Wir vereinen Plattform-Engineering, Blockchain-Expertise und künstlicher Intelligenz, um innova...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new e...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Desktop Support / EUC Engineer.We are looking for experienced.Desktop Support / EUC Engineers.The ideal candidates should have strong desktop engineering expertise, excellent troubleshooting skills...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Gemeinsam mit unserem Partner, einem führenden europäischen Technologiekonzern.Großraum Stuttgart, suchen wir einen Senior DevOps & QA Engineer (m / w / d) mit Fokus auf Cloud-Infrastruktur, Autom...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Your Strategic Partner for Headhunting & Niche Recruitment, Business Transformation & end-to-end HR Consultancy.We bridge Highly-skilled Talent and the Best Peop...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Software Engineer – Secret Clearance | Vaihingen, Germany Cambridge International Systems, Inc.Join a dynamic global team united by shared values : commitment, integrity, and perseveranc...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Call Centre & Contact Centre Professionals
Hire Resolve.comStuttgart, BW, DEQuick Apply
Sales Engineer / Consultant
NextcloudStuttgart, Baden-Württemberg, Germany Technical sales engineers use their technical knowledge along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed.You work close...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
DevOps & QA Engineer (dfm) – Infrastructure and Quality for Safety-Critical Software
AirbusRems-Murr-Kreis, Baden-Württemberg, Germany Airbus Defence and Space is looking for multiple.DevOps & QA Engineer (d / f / m) Infrastructure and Quality for Safety-Critical Software.
To shape the future of autonomous systems Airbus is poolin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Engineer Qualification (m / w / d)
Exyte Germany GmbHMünchen, Penzberg, Ulm, Stuttgart, Nürnberg, DE Unsere Mitarbeiter sind unser Erfolg.Als einer von uns tragen Sie zur technischen Spitzenleistung für die High-Tech-Märkte der Zukunft bei, darunter Halbleiter, Batterien, Pharmazeutika, Biotechnol...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Principal Blockchain Engineer
Degensoft GmbH & Co. KGStuttgart, Baden-Württemberg, GermanyQuick Apply
- Gesponsert
Requirements Engineer KI-Use-Cases ERP (w / m / d)
Dr. Klein Wowi Digital AGStuttgart, DE Anspruch, die Wohnungswirtschaft schrittweise zu modernisieren und gestalten genau dafür smarte Lösungen, die es unseren Kund : innen ermöglichen, Geschäftsprozesse zukunftsfähig zu machen.Wohnungsun...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
System Engineer / System Architect (m / w / d) Security
Rohde & SchwarzStuttgart, Germany Make ideas real - with the perfect job.Right now we have several job openings for you.Material Management and Logistics 8.
Sales and Product Management 67.Students writing thesis (Bachelor / Masters...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Sales Engineer
Mercury HamptonStuttgart, Baden-Württemberg, Germany Global Market Leading Manufacturer.Mechanical Components Flow Control - Valves.Basic salary (negotiable experience dependent).
Home Office Quality Company Car Pension Laptop Mobile Phone Credit Car...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Middleware Engineer
Applied IntuitionStuttgart, Baden-Württemberg, Germany Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe AI-driven machines.Founded in 2017 and now valued at $15 billion following its recent Series F fun...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
test engineer
Bosch GroupLudwigsburg, Baden-Württemberg, Germany We are seeking a detail-oriented and analytical Test Engineer to join our team in Gerlingen Germany.As a Test Engineer you will play a crucial role in ensuring the quality and reliability of our so...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Vehicle Integration Engineer
BYD EuropeStuttgart, Baden-Württemberg, DEQuick Apply
Desktop Support Engineer
N Consulting LtdStuttgart, Germany, GermanyQuick Apply
Robotics QA / DevOps Engineer
NODE Robotics GmbHStuttgart, Baden-Württemberg, DE Create and innovate by designing state-of-the-art features and optimizing our CI / CD pipeline and release infrastructure.
Take quality assurance in robotics software to the next level by providing ex...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior DevOps & QA Engineer (m / w / d)
alphacodersStuttgart, Baden-Württemberg, GermanyQuick Apply
QA ENGINEER — AI / AGENTIC AI
theHRchapterStuttgart, Baden-Württemberg, .DEQuick Apply
Software Engineer – Secret Clearance | Vaihingen, Germany
Cambridge International Systems IncVaihingen, Vaihingen, DEQuick Apply
Technical Service Engineer
Witan SearchStuttgart, Baden-Württemberg, Germany Our client is a global specialist in speciality chemicals, supporting industrial applications across metalworking, automotive, aerospace, marine, and manufacturing sectors.With European headquarter...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Software Engineer
TrimbleStuttgart, Baden-Württemberg, Germany Software Engineer - C# Backend Platform Engineering (m / f / d).Want to build the data infrastructure that will power the global evolution of digital construction.
The Stuttgart office of Trimble Inc.Th...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Call Centre & Contact Centre Professionals
Hire Resolve.comStuttgart, BW, DEVor 15 Tagen
Anstellungsart
- Quick Apply
StellenbeschreibungEducation / qualifications : Relevant vocational qualification or diploma; bachelor’s degree (Business, Management, Communications, Analytics, or related) is advantageous. Equivalent experience is considered Experience : Typically 6–12+ years in call centre / contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM / QA / Training Manager, Senior Manager) Core capabilities : People leadership, coaching, performance management, and change delivery KPI-led operations management and continuous improvement (Lean / Six Sigma exposure beneficial) WFM fundamentals (forecasting, scheduling, real-time management, adherence) Quality assurance, training design, escalations / complaints management, and CX improvement Strong stakeholder management across Operations, IT, Compliance, Sales, and HR Systems / tools (varies by role) : CRM / case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS / telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel / Google Sheets; BI tools) Private Health Insurance Pension Plan Paid Time Off Training & Development
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity covering operational leadership and specialist functions such as contact centre operations, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with clear progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).
Key Responsibilities
- Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
- Manage team leaders / supervisors and drive performance through coaching, KPIs, and structured scorecards
- Improve customer experience outcomes (e.g., CSAT, NPS, first contact resolution) while balancing efficiency and service levels
- Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
- Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
- Oversee onboarding, training, and knowledge management to maintain readiness and high service standards
- Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
- Support contact centre technology adoption (CRM, CCaaS / telephony platforms, diallers, QA tools, analytics / BI reporting)
- Ensure data handling and customer communications align with GDPR and relevant German requirements (e.g., BDSG )
- Maintain a safe working environment aligned with occupational safety and health obligations (Arbeitsschutz / risk assessment expectations under the Occupational Safety and Health Act)
Requirements
Benefits