Customer Support Specialist (all genders) German Speaker
Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
- Support our existing customers with their technical and accounting issues over the phone, ticket and chat
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Identify customer needs and forward such requests to our sales department
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers
Requirements
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in German and English is mandatory, other languages are a plus
- Windows® / Mac user knowledge desirable
- At least some experience working with customer and / or in sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people
What we offer
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Public transport friendly offices
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Content Specialist Produktkatalog / E-Commerce (all genders)
Organisiere und kategorisiere unsere Produktinhalte, um eine konsistente und ansprechende Darstellung über alle digitalen Touchpoints hinweg zu gewährleisten. ...
Search Specialist Web/Shop Projekte (all genders) - Projektmanagement, Ingenieur
Aachen, Köln, Düsseldorf, Essen, Paderborn, Münster, Bonn, Hamburg, Stuttgart, Dortmund, Hannover, Frankfurt, Nürnberg, Potsdam, Leipzig, München, Ulm, Karlsruhe, Dresden, Walldorf, Bremen, Jena, Berlin, Saarbrücken, Rostock, Siegen, Kiel, Augsburg, Neumünster, Kob...
Customer Success Manager (all genders) - In 3 Minuten erfolgreich bewerben
Als Customer Success Manager (all genders) begleitest du das Onboarding sowie die Implementierung unseres Kamerasystems auf den Parkplätzen unserer B2B-Kunden. ...
Customer Advisor - Studio Odeonsplatz by Mercedes-Benz (all genders) in Voll- oder Teilzeit
JOIN US _ Möchtest du Teil unseres Brand Experience Space für Mercedes-Benz am Odeonsplatz sein und ein spannendes Erlebnis für Automotive-Fans schaffen? Werde als Customer Advisor in Voll- oder Teilzeit (ab 60 %) ab sofort Teil unserer Teams – wir freuen uns auf dich! Neben deinem Lebenslauf intere...
(Junior) Software Developer (all genders) Java - Customer Projects
Work closely with our customer success managers, to ensure smooth project roll outs on the customer side. Join our Software Development team and take responsibility of the software development on TeamViewer Frontline products for our customer projects. Create interfaces to backend systems of our cus...
Mitarbeiter Technischer Support / Customer Success Specialist (m/w/d)
In einem von Innovation geprägten Markt wollen wir unseren Erfolg weiter ausbauen und suchen für unseren Standort Haar bei München Sie, den kundenorientierten, vertrieblich interessierten Mitarbeiter Technischer Support / Customer Success Specialist (m/w/d). Customer Success Specialist (m/w/d). Mita...
German Customer Support
Erfahrung im Kundendienst, Callcenter oder Inkasso. On-site –München, Germany, Munich, DEU. If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global...
Leitung Customer Centric Data Management (all genders)
Optimierung von Customer Journeys der Kunden im Hinblick auf Customer Data Management und Customer Data Quality. Fachliche und technische Konzeption im Umfeld der Customer Data Plattform und Customer Data Hub in enger Abstimmung mit den Verantwortlichen aus den Fachbereichen unserer Kunden. Aachen, ...
Customer Support Specialist (f/d/m)
Wir wachsen und suchen leidenschaftliche Customer Support Specialists (f/d/m) mit einer starken Kundenorientierung zur Verstärkung unseres Teams. Du analysierst Anfragen und entscheidest, ob du sie selbst löst, an den Customer Success Manager weiterleitest oder als Bug an unser Entwicklungsteam weit...
Specialist Application Management ERP-Systeme (all genders)
Aachen, Augsburg, Berlin, Bonn, Bremen, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Hamburg, Hannover, Jena, Karlsruhe, Kiel, Koblenz, Köln, Leipzig, München, Münster, Neumünster, Nürnberg, Paderborn, Potsdam, Rostock, Saarbrücken, Siegen, Stralsund, Stuttgart, Ulm, Walldorf . Bereitstellung vo...