Informatics Inside Sales Account Manager

Responsibilities

• Support the sales team achieve orders and sales goals and quotas for your designated territory
• Investigate dormant accounts in order to re-stimulate growth
• Organize events / webinars to keep customers informed about new developments
• Discuss product solutions and concepts with prospective customers
• Increase market share in up-and-coming accounts building advocacy for Waters informatics technology through customer success
• Help develop sales approaches to expand accounts and capture new business
• Contribute to the long-term satisfaction and loyalty of customers
• Work closely with your field sales colleagues to deliver a high degree of customer service and technical expertise
• Support the organization business goals by maximizing any opportunities through every customer interaction

Qualifications

Education :

Science related background and education would be beneficial

Experience :

Demonstrated experience with enterprise software solutions such as CDS, Lab Management System products, etc. Previous use of Waters Informatics, or competitive systems would be advantageousExperience in chromatography laboratory workflows preferred.

Competencies :

• German and English Language skills, other languages are valued advantages
• Highly passionate individual with perseverance, and determination, plus the ability to work effectively in competitive sales situations.
• Proven skills in remote sales, from establishing contact and building rapport, to managing complex sales with multiple stakeholders using remote means.
• Customer focused with good level of active listening skills.
• Exceptional organisational skills.
• Good analytical and problem-solving skills.
• Solid team player with high degree of self-motivation

Software application skills

Office 365SalesforceEmpower, waters connect and NuGenesis LMSLIMS platformsOther competitive Laboratory platform

In return you will receive a competitive salary package with defined Contribution Pension Plan, Life Insurance, Sickness benefits, Stock Purchase Plan, Family care leave, Employee Assistance Program and more.

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough.

We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential.

We celebrate our differences and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs.