Senior Account Manager

About The Job

Quaker Houghton is an industry leader with more than 100 years history, a robust presence around the world, including operations in over 25 countries.

Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies.

As Senior Account Manager you will oversee our key accounts in the Eastern Central Germany territory. You will manage some of our major automotive accounts, develop new business by driving cross-selling and customer satisfaction initiatives in this sector and others.

A key role to move forward with our strategic growth plan.

What will you do?

• Nurture current accounts to achieve customer satisfaction and develop new business growth to meet sales goals.
• Create strong relationships with key customer contacts across all levels, focusing on cross-selling for existing accounts.
• Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
• Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations.
• Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales.
• Coordinate with the Customer Service and Technical Service teams to ensure we meet customer expectations.
• Regularly report to management to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available.
• Attend and participate in conferences and industry trade shows.
• Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and KAM team that is useful for innovation and market development.
• Travel up to 75% mainly within the assigned territory

What are we looking for?

The ideal candidate will have senior level experience in a similar key account management-oriented role. Preferably coming from lubricants, metal, metalworking or any related chemical or automotive metal part manufacturing sectors.

We highly value CRM-based project-management experience. An ideal role for a passionate technical sales professional looking to join a dynamic sales team with an established leadership position in the market.

• Education : Mechanical, Metallurgic, Chemical or relevant engineering degree is highly valued.
• Languages : German and English at a professional level is a must.
• Soft skills : Safety Conscious Safety is at the core of our culture, Teamworker, Proactive, Results Driven, Analytical & Problem Solver, Customer Focus - Our customers’ success is our own.

This is a field based role in the Central Eastern German territory.

What's in it for you?

• Competitive pay + sales incentive program.
• Company car leasing
• 2 annual days paid volunteering leave to dedicate to the cause of your choice.
• Access to real career growth opportunities in the commercial or other related areas of interest.
• QH University : Continuous training tools for all seniority levels.
• Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs.

About Us

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world.

Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values : Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton.

They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Join the team and grow where your contributions will matter.