Working Student - Client Success Team ECDB (m/f/d)
Tasks
- As part of our Client Success team, you will manage our worldwide clients alongside the Client Success Managers
- Build and maintain relationships with customers
- Collect customer feedback, recognise customer needs and find solutions
- Create monthly mailings and analyse usage of the client base
- Create and maintain client files in CRM, Salesforce
Requirements
- Enrolled student preferably in an economics programme, alternatively communications, psychology, social sciences or similar
- Excellent written and verbal communication skills in English and German.
- Customer and solution-orientated team player with an entrepreneurial mindset
- Confident handling of common MS Office applications, especially Excel
- Place of work : Hamburg
The team
Welcome to ECDB! ECDB is the central hub for market analysis, benchmarking, and lead generation in the eCommerce sector. We provide information on the revenues of more than 50,000 eCommerce companies, marketplaces, and online shops in over 50 countries.
Some of the most successful international companies and institutions, such as Amazon, PayPal, and Google, trust ECDB. Our company culture, driven by a clear vision and a strong team, paves the way for us to become one of the leading insight hubs for all eCommerce-related topics, including markets, customers, and companies.
With your knowledge and expertise, you will help us achieve this goal together.
Ecdb.com
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Benefits
- A high degree of autonomy
- Excellent chances of being hired permanently
- Great opportunities for personal growth and responsibility
- Dynamic, international team
- Team-oriented knowledge transfer
- Located in the heart of Hamburg
- Flextime
- Hybrid working
About us
At Statista, we’re all about facts and data, that's why we are the world's leading business data platform.
By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York and Tokyo.
And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
At Statista we value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts.
Your story matters keep writing it as part of our team.
Are you ready to join us?
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