Senior Account Manager

As a Senior Account Manager, it will be your responsibility to oversee the day-to-day multi- channel marketing activities for our brands with a new client across the German market delivering marketing campaigns, reviewing performance and pro-actively providing insights into what’s working well and what isn’t.

We are looking for a Senior Account Manager to join our wider ITG team, to support a busy and growing account. You will be responsible for all marketing account work, across a broad spectrum of media activities, including translation, digital asset production, TVC formats, print.

Your tasks will be to help execute the regular marketing activities for each of the brands / markets in your designated area.

The role carries the responsibility of customer service delivery, as well as operational excellence.

Our marketing technology platform Storyteq will underpin our marketing services delivery for this client so you will be using a combination of skills between client service, technology and detailed processes.

Key Responsibilities :

• Building & maintaining strong client relationships.
• Demonstrate expertise in creating and maintaining project deliverables such as project briefs, timing plans, status reports, planning documents and contact reports.
• Working with the client to define objectives and parameters of new projects.
• Keeping client informed of progress and forward any issues, maintain strong client communication.
• Effectively report back to client on campaign and programme effectiveness.
• Actively seek opportunities to improve processes to ensure efficient management and delivery of programmes.
• Ability to drive through multiple projects.
• Act as key client advocate.
• Key KPIs to be delivered on a weekly basis to ensure incremental uptake increases.

Requirements

• You have a client-centric approach.
• You’ll hold experience within multi-channel marketing specifically social, digital, PPC, CRM and print.
• You’ll have excellent written and verbal communication skills in German as well as English.
• You have a strong ability to multi-task, managing multiple, multi-phase projects at various stages.
• You hold meticulous attention to detail, with the ability to meet high standards for quality and accuracy.
• Your organisation and communication skills will be second-to-none and you’ll be a team player with a positive attitude.
• You’ll be flexible and able to work in a fast paced, hard-working environment and demonstrate commitment to the role and to drive development.
• Experience within the healthcare industry is preferred but not essential.
• The role will involve some travel within your region.

Benefits

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

LI-SC1