Key Account Manager (m/f/d)

Online marketplaces have never been this awesome.

Online marketplaces have never been this awesome.

As a leading e-commerce marketplace, Metro Markets GmbH works with hundreds of suppliers, vendors, and sellers online businesses that choose our marketplace to sell their

products within Germany, Europe, and beyond. We manage thousands of products to

deliver on our customers’ needs while providing excellent service.

We are seeking a full-time Key Account Manager to join our dynamic, international team at our Düsseldorf office. The successful candidate will collaborate cross-functionally with

various teams, including commercial, operations, product, and country leads, to onboard

customers and ensure our marketplace meets their needs. This role involves partnering

with customers to source the goods they require and fostering long-term relationships to ensure sustained cooperation.

Key responsibilities

Identification & acquisition of potential new Key-Account Customers

Increasing share of wallet with existing customers

Developing trusted relationships with internal and external stakeholders

Preparation of individual offers depending on the customer’s needs

Analyzation of tenders

Tracking and reporting of relevant commercial KPIs

Close collaboration with METRO country organisation

Support in resolve issues and problems faced by customers and handling of potential complaints

You've got

Proven experience in Sales, ideally in HoReCa-environment

Commercial expertise in calculating offers matching targeted customer profitability

• You speak fluently both English and German
• You are familiar with MS Office (especially Power Point and Excel)
• Proactive, self-motivated
• Ownership and customer-oriented mindset
• Strong communication skills, both verbal and written

We've got

• Innovative product and exciting career opportunities in an agile environment with a start-up mentality
• A diverse and vibrant international environment of 70+ different nationalities
• Flexible working hours and hybrid working with also flexible home office policy
• 30 days of vacation per year
• Full support from METRO Group our mother company
• Metro Card for shopping at discounted rates & company discounts with renowned brands
• JobRad and JobTicket programs for commuting
• Health and wellbeing support
• Language courses subsidy
• Attractive referral program
• Team events, MeetUps, and TechTalks
• And much more

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best delight others.