EMEA Technical Business Development specialist for Aftersales

Jobbeschreibung

Accenture is a global leader in driving digital transformation for organizations worldwide, including within Europe. With a workforce of 20,000 dedicated to Industry X, we specialize in revolutionizing product engineering, manufacturing, and servicing.

Leveraging data, AI technology, and expert business specialists, we lead large-scale operational transformations for our clients.

In response to market growth in renewable energy integration and other sustainability initiatives, Accenture is expanding its leadership in capital project management and IAM business development.

Through strategic acquisitions and a comprehensive portfolio of business managed services, we're positioned for significant growth in this domain.

We're seeking a Technical Sales Practitioner to join our team, supporting sales origination, and driving successful deal closure.

If you're looking for an exciting career opportunity, we'd love to hear from you.

Your Mission

At Accenture Operations, your mission is to excel in capital projects and intelligent asset management, managed services solutioning, consultative selling, client relationship development, commercial and pricing acumen, customer insight, and industry insight.

You thrive on building trust-based relationships, fueling your passion for business development, collaborating across diverse groups, and thriving in a fast-paced, quickly evolving environment.

With us, every day is unique, and that's why we thrive here! Joining our team means working with industry-leading clients in collaborative environments that champion diversity and inclusion.

Whatever your passion, Accenture offers an extraordinary opportunity for growth. Whether you're a strategic thinker, digital innovator, tech wizard, or business problem solver, you'll find a fulfilling career path at the forefront of innovation.

We're excited to discover your unique talents and support your journey to success. Join us at Accenture and unleash your full potential.

What you can expect

• Act as a domain specialist in client origination, providing technical expertise and support during client interactions, presentations, and proposal development.
• Build trusted relationships with clients, understanding their challenges and leading workshops to identify value and solutions, thereby influencing strategic direction for pursued opportunities.
• Craft compelling narratives to illustrate how Accenture can partner with clients to achieve desired outcomes, while developing winning value propositions for Aftersales at the European level as an active member of the pre-sales ecosystem.
• Gain recognition for domain expertise and earn endorsements from account teams, contributing to key wins and establishing a European Practice identity for Aftersales managed services.

What we are looking for

• Aftersales for Industrials , Transportation and automotive : deep knowledge of the ecosystem and activities around technical support and assistance, asset performance monitoring and optimization, maintenance operations, spare parts management, warranty management, technical documentation.
• Technical Support, Maintenance, and Spare Parts Management : Skilled in troubleshooting, repair, inventory management, procurement, and logistics.
• Field Service Operations and Warranty Management : Experienced in technician scheduling, coordination, software utilization, policies, claims processing, and negotiation.
• Technical Publication Authoring and CRM : Proficient in documentation standards, content creation, CRM systems, managing interactions, and fostering relationships.
• Regulatory Compliance and Quality Assurance : Knowledgeable in industry standards, skilled in conducting audits and assessments.
• Industry Experience : Background in management consulting / advisory services within the resources industry. Strategic vision for the engineering services market and talent technology landscape.
• Innovation and Client Engagement : Proven ability to drive innovation, with a strong technology quotient and a vision for using digital technologies to transform practices and client experiences.

What we have to offer

Joining us means leading the transformation in aftersales practices through cutting-edge, technology-driven solutions. At Accenture, we are committed to excellence, innovation, and fostering a culture of collaboration and continuous improvement.

Be part of our mission to make a significant impact in the digital age.

• Career progression by deepening sales skills and / or developing new related skills, growing into more complex sales roles
• Opportunity to travel (up to 50%)
• Mentoring and coaching that help you realize your career goals
• Flexible work arrangements for maintaining work-life balance
• Well-being programs that boosts your overall well-being, energy and ability to work in a sustainable way

Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity networks

At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!

LI-EU