Key Account Manager (all genders) Marketplace (for Chinese Merchants)

Who we are

We operate the international of Kaufland : Several thousand sellers and millions of products make us one of the fastest growing online marketplaces.

Ours is a dynamic corporate culture that merges a start-up mentality with the opportunities offered by a large corporation.

We combine knowledge and many years of experience in e-commerce with flat hierarchies and a highly motivated team.

We love flexibility! We offer you the best environment to work in a flexible and focused way : You decide whether you want to work in our office in Cologne / / Darmstadt / / Düsseldorf while at the same time having the opportunity to work remotely (Germany).

We want to offer you the most attractive workplace in e-commerce and a maximum of flexibility for your personal work-life balance.

In we work behind the scenes to make sure that new offers keep turning up on our . Each team focuses on one area. In the Key Account team, we work closely with our current sellers, helping them optimise their offers on our online marketplaces.

Your tasks - this is what awaits you in detail

• You will be available to us for at least 12 months as a parental leave support
• You are responsible for the commercial and technical support of our Chinese merchants
• You implement ideas from our merchants into new features
• You are responsible for the optimization of the merchant performance based on our KPIs
• You work closely with other functions , Marketplace Controlling
• You identify and plan deal offers

Your profile - this is what we expect from you

• You have a university degree focusing on economics
• You gained experience in account management, customer support or inside sales (B2C or B2B) ideally in the e-commerce sector
• You possess a wealth of ideas and distinct communication skills
• You are strong in conceptual thinking and have a very good numerical understanding
• You are characterized by your proactive attitude, a strong team spirit and you have the desire to improve and to evolve processes
• You are a native Chinese speaker with strong English skills. Proficiency in German is a plus.

What we offer

• Create your own work-life balance : Work remotely within Germany or at one of our locations in Cologne, Darmstadt, Düsseldorf!
• Diversity and variety : An international environment with talents from over 65 different nations creates innovative and exciting perspectives
• Power meets dynamic : Flat hierarchies and start-up mentality meet the power of a big corporate group, providing you an agile and secure working environment
• Free choice of hardware : Mac or Lenovo, it's up to you
• We are team players : Our strong bond extends beyond our own team : we stay connected thanks to our many internal offerings, such as our digital onboarding program, our all-hands meetings and regular team and company events
• Mental well-being : We support you with various initiatives on your personal and professional well-being journey!
• Boost your growth : Benefit from our online language learning offers, our various in-house training offers as well as our automated 360-degree feedback to boost your personal and professional growth
• The future is digital : Develop the e-commerce of the future with us and work on a product with millions of users
• Deutschlandticket’ : We subsidise your train season ticket for more mobility
• Urban Sports Club : Get top deals for fitness, team sports, yoga and more

Check out our & our for even more insights into our company culture!

Diversity at Kaufland e-commerce

We welcome applications from everyone, regardless of skin colour, sexual orientation, gender identity, age, disability, ethnic origin, religion and ideology.

We are signatories to the Charta der Vielfalt (German Diversity Charter) because we know that extraordinary things can only be achieved with diversity. Read more !