Platform Operations Engineer (all genders)
Responsibilities
As a Platform Operations Engineer (all genders), your primary responsibility will be ensuring the high availability, maintenance, security, and stability of our customer-facing systems, prioritizing the seamless operation of server systems, implementing robust high availability and recovery processes, monitoring infrastructure for performance and security vulnerabilities.
- Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability
- Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues
- Work with the local and global teams to ensure efficient collaboration and communication
- Close collaboration with all our R&D and IT teams to align operations with business goals
- Update systems and software periodically to maintain optimal functionality and security
- Work on incidents, providing technical support and troubleshooting
- Provide expertise in Active Directory (AD), ensuring the proper configuration, management, and security of user accounts, group policies, and domain services
- Work with Hosting and Public Cloud provider
- Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations
Requirements
- At least 3 years of experience with Microsoft and Linux operating systems
- Completed studies in the area of IT, Computer Science or relevant experience in the field of IT
- Network, Windows, and Linux knowledge is required
- Basic Firewall understanding is required
- Familiarity in IT Security topics and how to tackle vulnerabilities is needed.
- Basic programming skills in various scripting languages such as Python, PowerShell and Bash is required
- Automation skills in various platforms such as SaltStack or Ansible are welcome
- Fluency in English is mandatory, further languages are a plus
- Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry
What we offer
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
- Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike or use one of electric cars
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
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