Italian Speaking Customer Service Agent (m/f/d)
Description
Working hours : Part-time / full-time (35-40 hours / week)
Support language : Italian-English (Excellent Italian language skills and a good command of English are required for this position)
Service times : MO-FR 8.00-23.00h, 1 Weekend per Month
Salary : 2500€ / Month*
Industry : Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing
Place of work : at our Site in Berlin
We are searching multilingual talents like YOU for our excellent Customer Service Team !
Become a Customer Service Advisor (m / f / d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.
Working within our friendly and supportive team you will :
- Answer customer inquiries from advertisers and agencies (small and medium-sized businesses) in ITALIAN
- Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers improves.
- Implementation of social media marketing measures via chat, email, telephone and social media messenger.
- You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer advertising experience.
Your Skills :
- Online advertising experience is desirable
- Experience in a service-related environment is desirable
- Excellent communication skills and knowledge of Italian (written and spoken minimum C1) and very good knowledge of English (minimum B2 )
- Affinity for social media and active social media users
- Ability to multitask and high stress resistance
- Your Benefits;
- Benefit from our fixed salary of 2500€ / month gross*.
- We make you fit for support - a 7-week training course prepares you for customer support.
- Your equipment will be provided by us.
- Reliability is rewarded : Benefit from our monthly shopping card model
If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to
For more details, please contact the TA Team.
AGENTCNX
CNXEMEA
Location : Germany, Berlin
Germany, Berlin
Language Requirements :
English (Required), Italian (Required)
Time Type :
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