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Global Service Product Manager (f/d/m)

Leica Microsystems
Darmstadt, Hessen, Germany
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For over 170 years, Leica Microsystems has helpedshape the future by developing groundbreaking optical and digitalsolutions.

As a global leader, we’re driven by continuousimprovement to excite our customers and to create the best workenvironment for our people.

Customer focus, innovation, andteamwork are at the core of our culture and the foundation of oursuccess.

Leica Microsystems isone of the market leaders in the fields of microscopy, imaging, andanalysis. We reveal the invisible and empower our customers tocreate a better and healthier world.

Together with our customers,we transform scientific discovery. We empower surgeons to takewell-informed decisions in life-changing procedures.

We enableusers to gain insights which help answer key questions concerningdevelopment and engineering. All of this is achieved with thecombination of cutting-edge microscopes and AI-based imageanalysis.

Want to be part of acompany whose products are part of cutting-edge research around theworld? Join Leica Microsystems in our commitment for brilliantsolutions and insight.

LeicaMicrosystems is one of 10 Life Sciences companies of Danaher.Together, we accelerate the discovery, development and delivery ofsolutions that safeguard and improve humanhealth.

The Service ProductManager is responsible for enabling service operational andcommercial success of defined product groups by supporting productdevelopment, commercial launch excellence, and lifecyclemanagement.

This role reports directly to the Director GlobalService Product Management and will be fully onsite out of eitherthe Wetzlar or Mannheimoffices.

What you'lldo :

Developstrong market and customer understanding through VOC to identifycustomer pain points and define valuable features and productrequirements for new or existing products.

Representservice within product development process to ensure technicaldesign for service supports operational and commercial success.

Manageservice risk and opportunities of product portfolio throughoutproduct lifecycle.

Coordinatebetween project management, product management, R&D,operations, supply chain, global service functions, and regionalservice teams to drive NPI projects forward.

Whoyouare :

Bachelor’sdegree or equivalent technical competency with 5+ years experiencein customer facing service, product management, or strategicmarketing role, preferably in the life scienceindustry.

Ability tocollaborate and coordinate across multi-national, multi-functionteam in a large matrixorganization.

Ability toactively manage multiple projects and prioritiesconcurrently.

Ability totranslate market, customer and internal service requirements intoclear and concrete product design characteristics as well ascommercial strategies.

Verygood communication skills inEnglish

AtDanaher we bring together science, technology and operationalcapabilities to accelerate the real-life impact of tomorrow’sscience and technology.

We partner with customers across the globeto help them solve their most complex challenges, architectingsolutions that bring the power of science to life.

Our global teamsare pioneering what’s next across Life Sciences, Diagnostics,Biotechnology and beyond. For more information, visit www.danaher.com .

AtDanaher, we value diversity and the existence of similarities anddifferences, both visible and not, found in our workforce,workplace and throughout the markets we serve.

Our associates,customers and shareholders contribute unique and differentperspectives as a result of these diverseattributes.

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