Key Account Manager New Energy

Costumer Succes Managers, Account Managers, SaaS Experts and EV enthusiasts, Deftpower is looking for a Key Account Manager! Join us!

Deftpower is an IT company that has built an incredibly innovative platform to enable smart charging. In simple terms, Deftpower makes it possible to earn up to €500 per year by charging your electric car! This encourages individuals and businesses to accelerate their sustainability efforts and contribute to a cleaner world.

We are rapidly building Europe s most advanced platform, recalibrating electric vehicle drivers, their cars, charging points and the grid in a sustainable eco-system.

One in which everything is integrated, and anyone can join. We believe that this market needs to grow quickly, and that with the right team - our clients and EV drivers can be happier, businesses more profitable, and society cleaner.

Because very relevant people and companies believe in us, we can grow rapidly over the next two years. As a result, we're on the lookout for new, geeky, funny, and brilliant team members to join us! To help us in our mission we are looking for a Account Manager New Energy for our offices in Berlin.

Job Description

As Key Account Manager you're working right at the heart of our business with our closest clients across the energy, automotive, retail and infrastructure sectors.

You draw on the team's support to help build and strengthen relationships with clients and partners. Every client has their own unique strength, you need to help them find and activate that strength, coordinate projects to overcome obstacles to their success and drive their growth in the competitive EV charging market.

We want to genuinely help usher in the era of emissions-free mobility and that means building and nurturing meaningful partnerships.

Any obstacle you find in the way that mission, you remove.

You will work closely with the rest of the Sales, Operations and IT teams to help build an awesome product and ensure our clients achieve their goals.

You'll be part of an environment of trust, diversity, and inclusion within our team, with a common goal to improve our product and build out the company's foundations.

The tech is fascinating, you help shape it. If you have a better way of doing things, we want to hear it. Responsibilities include :

Relationship building

• Get to know the client, their position in the market, their strength and weaknesses
• Build trust by demonstrating expertise, helping them address any pain-points and identifying opportunities for growth
• Guide the client in their journey as an EV charging service provider

Project coordination

• Coordinate a diverse range of strategic projects across internal and external stakeholders from tech to marketing to help each client grow
• Organise and lead quarterly review meetings where you walk through the performance of the account and identify areas for improvement and growth
• Ensure the contract with the client is being fulfilled and the SLA is upheld

Conversion & Upselling

• Drive the conversion of a project's potential to it's realisation in the form of EV drivers actively using the charging solution
• Pitch new features to our Product Management Board where these are needed to achieve your mission and help shape our product in a concrete way
• Identify where the client could make use of optional services Deftpower offers, improving both the profitability of an account as well as client satisfaction

Job Requirements

We are looking for a Account Manager that feels the need to improve the life of our customers and has the persuasion skills and grit to go deep.

We would love to see somebody who is being bold, goal oriented, a good relationship builder and get s things done.

• Proven track record in B2B key account management, preferably in a non-commoditised SaaS environment.
• Strong negotiation and presentation skills.
• Ability to work independently and as part of a collaborative team.
• Familiarity with CRM tools and sales management platforms.
• German and / or French language skills are a bonus.
• Knowledge of the electric vehicle charging industry and associated technologies is a bonus.
• You reside near Berlin or live in the EU and are prepared to move to Berlin. This is not a remote position.

Salary and Benefits

We tend to think we are the smartest kid in the class but make mistakes daily. And have a lot of fun doing so. Will you join us?

We want you to be happy and bring positive energy to join us in our mission. That's why we've introduced quarterly D-Days, where all the fantastic team members from Arnhem and Berlin come together to have a good time.

You'll be part of an environment of trust, diversity, and inclusion within our team, with a common goal to improve our product and build out the company's foundations.

The tech is fascinating, you help shape it. If you have a better way of doing things, we want to hear it.

But that's not the only thing we offer for your happiness :

• Competitive salaries ranging between €5000,- and €7000,- depending on experience and industry network;
• Team bonus scheme;
• Optional ESOP shares;
• Exposure to our partners and clients in the energy, automotive, and financial industries;
• A steep learning curve as you embark on an adventure with us in our fast-growing company;
• An environment of trust where self-management is encouraged;

A remarkable HQ located in the heart of the energy transition at Connectr Shared Office in Arnhem or an equally great office in The Drivery in Berlin.