What you'll do
- Your role is to build, manage, operate & continuously improve the database services infrastructure that supports the customer facing applications, back office & delivery infrastructure in a 7
- 24 environment
- You'll be responsible for leading complex workstreams & projects & act as a mentor (m / f / d) for offshore team members of levels 1 & 2
- Manage & support incident, change & problem management processes to ensure responses are provided within appropriate timescales - also provide technical escalations to offshore database teams at levels 1 & 2
- You'll build effective working relationships for close customer contact with service owners & application teams to ensure that technology & process improvements result in overall service improvement for our end customers
- You'll communicate regularly with technical development & operations staff to ensure database integrity, capacity & security
- You'll be responsible for defining & measuring SLAs & KPIs, operational process delivery, overall health of the facility & processes
What you'll bring
You've a degree and at least 5-6 years of professional experience in Oracle Database, Microsoft SQL Server, Couchbase, MySQL, PostgreSQL or other common DB technologiesYou already have experience of working in an environment where it was crucial to meet the changing needs of the business quicklyIn particular, your work with Oracle RMAN, Oracle Enterprise Manager, Oracle Data Guard & ASM & your experience in helping to define and develop operational processes for Level 1 and Level 2 database teams to manage Sky's corporate estate will be one of your strengthsYou describe yourself as open-minded in a fast-paced, dynamic 24x7 environmentGood communication & relationship management skills complete your profileOur benefits :
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few :
Free Sky - watch all our content for freeHybrid working model (60 / 40)Flexible working hours with overtime compensation30 days of vacation + Holiday BuyLease & Buy - leasing of technical equipment with tax advantageFree language training (digital & on site)Wellhub - corporate wellbeing programInclusion :
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications - regardless of gender, nationality, ethnic and social origin, religion / belief, disability, age, sexual orientation and identity.