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Customer care specialist Jobs in Pullach i.Isartal

Zuletzt aktualisiert: vor 3 Tagen
  • Gesponsert
Customer Service Specialist

Customer Service Specialist

developMunich , DE
Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
(Junior) Customer Care Specialist •Perfekt für Quereinsteiger • (w / m / d)

(Junior) Customer Care Specialist •Perfekt für Quereinsteiger • (w / m / d)

CrewmeisterMunich, Bavaria, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Pflichtpraktikum Customer Happiness / Customer Care / Customer Relations (m / w / d)

Pflichtpraktikum Customer Happiness / Customer Care / Customer Relations (m / w / d)

happybrushMunich, Bavaria, Germany
Praktikum
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Customer Support Specialist (Dutch C1 / English B2)

Customer Support Specialist (Dutch C1 / English B2)

Cross Border TalentsMunich, Germany
Vollzeit
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Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Customer Support Specialist (German speaking) - relocation to Greece

Customer Support Specialist (German speaking) - relocation to Greece

theHRchapterMunich, DE
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Customer Care Specialist (m / w / d)

Customer Care Specialist (m / w / d)

Occhio GmbHMünchen, Bayern, Deutschland
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
  • Gesponsert
Customer Care Manager : in

Customer Care Manager : in

Folkz GroupMünchen, DE
Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Customer Support Specialist (w / m / d)

Customer Support Specialist (w / m / d)

sqanit GmbHMunich, Bavaria, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Customer Support Specialist

Customer Support Specialist

IdentivSauerlach, Bavaria, Germany
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care in Dentalmedizin Startup

Customer Care in Dentalmedizin Startup

Digital Dental & Healthcare TechnologyTaufkirchen, Bavaria, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Werkstudentin Customer Relationship & Care

Werkstudentin Customer Relationship & Care

BergerlinMunich, Bavaria, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist - Leipzig / Halle

Customer Support Specialist - Leipzig / Halle

SamtecGermering, Germany
Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Pflichtpraktikum Customer Happiness / Customer Care / Customer Relations (m / w / d)

Pflichtpraktikum Customer Happiness / Customer Care / Customer Relations (m / w / d)

happybrush GmbHMünchen, DE
Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Customer Success Specialist

Customer Success Specialist

MotorKMunich, BY, DE
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Specialist (m / w / d)

Customer Care Specialist (m / w / d)

REVIDERM AGSauerlach, Bayern, DE
Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Air Logistics Customer Care Specialist (m / w / d)

Air Logistics Customer Care Specialist (m / w / d)

Kuehne+NagelMunich, Bayern, DE
Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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Customer Service Specialist Export (m / w / d)

Customer Service Specialist Export (m / w / d)

PARI GmbHStarnberg, DE
Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Customer Care Specialist (m / f / d)

Customer Care Specialist (m / f / d)

DAVID Systems GmbHMunich, Bavaria, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Specialist – Korean (f / m / d) (Munich)

Customer Care Specialist – Korean (f / m / d) (Munich)

MytheresaMunich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent Customer Support / Customer Care (m / w / d)

Werkstudent Customer Support / Customer Care (m / w / d)

Media4CareMünchen
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Specialist

Customer Service Specialist

developMunich , DE
Vor 12 Tagen
Stellenbeschreibung

Customer Service and Support Specialist (SAAS product) – 100% German speaking role – Fully remote in Germany – Total package €45k (Base + bonus)

We are looking for a Customer Service and Customer Support specialist to join a leader in the cognitive health space, that supports over 25 million users

This role is fully remote in Germany, and is a 100% German speaking role – we are looking for those that speak German (Mother-tongue) or those that are C1 level

Their products are designed to help users maintain and improve their cognitive fitness. Their app is the first app to be fully reimbursed by all health insurance companies, supporting approximately 3.7 million people with cognitive impairments.

As they continue to expand, we are looking for a new Customer Success or Customer Support Specialist to join their versatile team. This role will play a crucial part in helping them achieve their goals of improving mental well-being and supporting users in their cognitive health journey.

Responsibilities :

  • Provide exceptional customer support by assisting patients and users with inquiries related to their medical product
  • Respond promptly and professionally to customer emails, reviews, and reports using Zendesk.
  • Analyse customer feedback to identify areas of improvement and suggest process enhancements.
  • Collaborate on creative growth projects by participating in workshops and task forces focused on marketing, customer loyalty, and product development.

Experience :

  • At least two years of experience in customer support.
  • German speaker (mother-tongue), or fluent to C1 level – Fluency in English is a plus
  • Familiarity with Zendesk or similar ticketing systems.
  • A proactive and open-minded approach to tackling challenging topics.
  • Ability to work independently, learn quickly, and adapt to new challenges.
  • Empathy and a passion for helping others, along with excellent organizational skills.
  • A structured and solution-oriented approach to work.
  • What They Offer You :

  • Experience working for a leader in their space
  • Flexible working hours to balance work and life.
  • Remote or hybrid working options, with access to our office in Berlin at the Gendarmenmarkt.
  • A welcoming office environment with team events and a rooftop terrace.
  • A tailored onboarding program to quickly integrate you into our organization, products, and teams.
  • A clear work structure that values creativity and initiative.
  • Flat hierarchies and an open feedback culture.
  • A dynamic and innovative team with diverse tasks and projects.
  • Opportunities for fast career advancement and competitive salary.
  • Sponsored gym memberships and other wellness courses.
  • A personal development budget of EUR 1,000 for training and growth.
  • Join them in making a meaningful impact on the mental health of millions of people around the world!