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Customer experience manager • bammental

Zuletzt aktualisiert: vor 7 Tagen
SAP Customer Experience - Solution Advisor MEE (m / f / d)

SAP Customer Experience - Solution Advisor MEE (m / f / d)

SAPWalldorf, DE
At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Sales Manager AV Experience (m / f / d)

Sales Manager AV Experience (m / f / d)

AMERIAHeidelberg
Vollzeit
A motivating environment in which you can continuously develop your skills.Innovative products that are unique in the world and that you can stand behind, that deliver measurable added value to our...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (w / m / d)

Customer Success Manager (w / m / d)

Wawibox (caprimed GmbH)Heidelberg, Baden-Württemberg, DE
Du brennst dafür, im Rahmen einer mind.Stunden-Woche, Kunden auf ihrem Erfolgsweg zu begleiten, positive Kontaktpunkte zu schaffen und stets auf Augenhöhe mit ihnen zu kommunizieren? Wenn unsere Ku...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Resident Manager (all genders) - Bonn (m / w / d) - MILESTONE Immobilien-Verwaltungs GmbH

Resident Manager (all genders) - Bonn (m / w / d) - MILESTONE Immobilien-Verwaltungs GmbH

MILESTONE Immobilien-Verwaltungs GmbHHeidelberg, DE
Über unsReady for your next MILESTONE? Are you ready to lead a dynamic team in a fast-paced environment, where hospitality excellence, customer satisfaction, and operational efficiency are key? As ...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
(Senior) Data Analyst - Customer Experience (m / w / d)

(Senior) Data Analyst - Customer Experience (m / w / d)

Verivox GmbHHeidelberg
Du weißt, was es bedeutet, den Bestandskunden ins Zentrum deines Handelns zu stellen und als Teil eines cross-funktionalen Teams produktübergreifende Mehrwerte zu entwickeln, die ihn langfristig bi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Manager (m / w / d) Medizintechnik (1549) in Heidelberg

Customer Service Manager (m / w / d) Medizintechnik (1549) in Heidelberg

BRÜGGEN ENGINEERING GmbHHeidelberg, Baden-Württemberg, Germany
Quick Apply
Ihre Karriere in der Kundenbetreuung.Werden Sie Customer Service Manager (m / w / d) bei BRÜGGEN ENGINEERING in Heidelberg und übernehmen Sie eine Schlüsselrolle in der Medizintechnik.In dieser Positio...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Smart Working even without experience

Smart Working even without experience

Clubshop | DEHeidelberg, Baden-Württemberg
Work from home part-time or full-time, online and / or offline with Clubshop.Working online and / or offline with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, servi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Experience Consultant International (m / w / d)

Customer Experience Consultant International (m / w / d)

Lidl Stiftung & Co KGHeidelberg, DE
Du fragst nicht nur „Wer, wie, was?“, sondern kennst auch das „Wieso, weshalb, warum?“ : Dann bist du in unserem Team genau richtig. Bei uns dreht sich alles um den Kunden und seine Bedürfnisse.Wir t...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
  • Gesponsert
Product Specialist

Product Specialist

ABBHeidelberg, Baden-Wurttemberg, Germany
At ABB, we are dedicated to addressing global challenges.Our core values : care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
SAP CX (Customer Experience) Senior Projektleiter (m / w / d)

SAP CX (Customer Experience) Senior Projektleiter (m / w / d)

All for One Customer Experience GmbHHeidelberg
Das Sales-Team zählt auf Deine tatkräftige inhaltliche Unterstützung bei der Angebotskalkulation.Zusammen mit Deinem Ansprechpartner beim Kunden koordinierst Du die Projektabwicklung vom Kick-off b...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Product Manager - Radiological Reporting

Product Manager - Radiological Reporting

BrainlabHeidelberg, Baden-Württemberg, Germany
The responsibility of product management at Mint Medical is to ensure that the products we build deliver maximum value to our customers. As a highly modular product mint Lesion serves a variety of u...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
CUSTOMER CARE

CUSTOMER CARE

endocon GmbHWiesenbach, Baden-Württemberg, Germany
Quick Apply
Unternehmen, das sich zum Ziel gesetzt hat, Patienten und Orthopäden mit wegweisenden Produkten der Endoprothetik zu versorgen. Wir leisten einen Beitrag zur Steigerung der Patientensicherheit und v...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Remote Customer Success Manager (m / w / d) in Vollzeit

Remote Customer Success Manager (m / w / d) in Vollzeit

Solakon GmbHRemote, Baden-Württemberg, DE
Homeoffice
Als Teil unseres Customer Success Teams bist du der erste Ansprechpartner unserer Kunden und löst ihre Anliegen und Herausforderungen. Dein Fokus liegt dabei auf der telefonischen und schriftlichen ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Manager (m / w / d)

Customer Service Manager (m / w / d)

DIS AGHeidelberg, Baden-Württemberg, DE
Möchtest Du Deine Leidenschaft für Kundenservice in einem dynamischen Umfeld einbringen? Im Namen unseres geschätzten Kunden suchen wir einen erfahrenen. Customer Service Manager (m / w / d).Nutze diese...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Technical Account Manager, Google Cloud Consulting - Inklusiver Job 🦼 🦻 🦯

Technical Account Manager, Google Cloud Consulting - Inklusiver Job 🦼 🦻 🦯

GoogleWalldorf, Baden-Württemberg, DE
Note : By applying to this position you will have an opportunity to share your preferred working location from the following : . Walldorf, Germany; Frankfurt, Germany.Bachelor’s degree in Computer Scie...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Manager-Customer Success

Manager-Customer Success

SASHeidelberg, Germany
Job Locations DE-Heidelberg Requisition ID 20061636 Job Category Customer Success Travel Requirements None.Manager, Customer Success - Hybrid . Through our software and services, we inspire customer...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter (w / m / d) Customer Order Processing / Customer Service

Sachbearbeiter (w / m / d) Customer Order Processing / Customer Service

GELITA AGHeidelberg, DE
Die GELITA Gruppe ist mit rund 2.Mitarbeitern einer der führenden Hersteller von Gelatine und Kollagenpeptiden weltweit und mit mehr als 22 Standorten auf allen Kontinenten vertreten.Kollagene...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Lead - Adobe Experience Manager (all genders)

Technical Lead - Adobe Experience Manager (all genders)

adesso SEAltrottstraße 31, Walldorf, DEU
Aachen, Augsburg, Berlin, Bonn, Bremen, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Hamburg, Hannover, Jena, Karlsruhe, Kiel, Koblenz, Köln, Leipzig, München, Münster, Neumünster, Nürnberg, Pa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupBaden-Württemberg
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Support Engineer & Project Leader (f / m / d)

Customer Support Engineer & Project Leader (f / m / d)

Cinemo GmbHSchwetzingen, Germany
Understanding of software engineering processes with complex technical issues.Significant experience in a similar role.Experience in managing small-scale projects. Very good knowledge of C and C++ p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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SAP Customer Experience - Solution Advisor MEE (m / f / d)

SAP Customer Experience - Solution Advisor MEE (m / f / d)

SAPWalldorf, DE
Vor 12 Tagen
Stellenbeschreibung

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Join SAP as a CX Solution Advisor

Are you ready to be part of one of the best companies to work for globally? At SAP, we are looking for a CX Solution Advisor brimming with energy, empathy, and a passion for learning to join our world-class team. If you are someone who wants to take over a key role in the sales cycle and has a positive attitude, we want to meet you!

What Will You Do?

As a crucial member of our team, your technical and sales abilities will drive effective product presentations and demonstrations for pre- and post-sale engagements. Your role doesn't stop there : you'll be involved at every stage of the process, from demand generation activities with events like Sapphire to supporting the adoption and expansion of our solutions. Here’s a glimpse of your daily responsibilities :

  • Deal Support :  Prepare and deliver value-based software demonstrations and executive presentations to support sales cycles.
  • Demand Generation : Build and strengthen links with SAP's global and local structure. Creating content to inspire our customers.
  • Expansion and Adoption : Help expand our installed SAP base and capture new clients across diverse industries. 3.Specialized Knowledge : Be an expert in at least two SAP CX solutions, with a special focus on SAP Sales & Service.
  • Advisory and Collaboration : Serve as a trusted advisor to our customers and SAP internal colleagues and share your knowledge.
  • Constant Learning : The software industry is constantly changing, and this requires constant learning of new technologies and processes.
  • Travel : Prepare to travel around MEE and explore new business places – an incredible opportunity for professional and personal growth!

What You Need

  • Education : A bachelor's degree in computer science or a related field, or equivalent experience.
  • Experience : 3+ years experience in solution advisory in CX or 5+ years of deep CX knowledge from working in other roles like consultancy, solution engineering, or business analyst.
  • Thirst for Knowledge : Open to new technologies and is willing to constantly learn
  • Research : Fast understanding of the customer needs, research for further valuable information, and bringing the pieces together.
  • Solution-oriented : Think about solutions, not problems. Always with a customer mindset to deliver value with our SAP CX Software Portfolio to our customers.
  • Excellent presentation and communication skills
  • Resilience : The ability to adapt and handle complex and ever-changing situations with the best attitude.
  • Expert knowledge / expertise in end-to-end processes / solution matching especially in Lead-To-Cash processes.
  • Communication and Interpersonal Skills : Exceptional communication and interpersonal skills; able to inspire and lead within internal teams
  • Excellent presentation and communication skills
  • Teamwork and Empathy : A true team player who fosters collaboration and shows empathy towards customers and colleagues
  • Languages : Fluent in German and English
  • Preferred Superpowers

  • Industry Knowledge : Good understanding of the requirements from one or more different industries
  • Product Knowledge : SAP product knowledge for SAP CX Sales and Service Cloud and SAP Business Technology Plattform
  • Tech Savvy : Knowledge of AI in general, knowledge of programming languages
  • Bring out your best

    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

    We win with inclusion

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

    SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [email protected].

    For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

    Requisition ID : 421498

    Work Area : Presales

    Expected Travel : 0 - 50%

    Career Status : Professional

    Employment Type : Regular Full Time

    Additional Locations : Virtual - Germany

    LI-Hybrid