Customer support Jobs in Frankfurt (Oder)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

FI Solution Sales Director

Overview
Mastercard has a vision to build a leadership position as the only truly multi-rail payments technology company and Europe is at the forefront in defining and executing our multi-rail strategy. Commercial payments are a large opportunity for Mastercard in the Central Europe.
In this role you will have an opportunity to drive Commercial revenue for Mastercard across Europe.
The role will be driving Large Market Commercial growth for Mastercard locally and across Europe. The focus will be on the development of business opportunities with large national, regional, and global companies and partnership with issuers’ Large Market Corporate sales teams.
The job will require consultative leadership where the individual will establish close working relationships with stakeholders throughout Mastercard as well as partner organizations to drive incremental volume, leveraging our T&E and B2B products and platforms, while meeting strategic product and sales objectives.

Key accountabilities of the role
• Technical Sales lead for CS in the Central Europe division
• Working as a consultative B2B expert collaborating with the local account management and business development teams and the European Commercial product team, the successful candidate will:
• Closely consult with existing issuers and local market stakeholders to drive new scalable opportunity in commercial payments.
• Establish relationships with large corporations in market to develop sales pipeline and drive demand for Mastercard Commercial products.
• Support CS BD team, issuers and Mastercard Account Managers to manage and grow corporate sales pipeline for both T&E and B2B spend.
• Form and manage strong relationships with issuer sales teams focused on Large Market corporates to partner on driving their sales pipeline for B2B and T&E volume.
• Build in-depth corporate payments insight, including understanding of value-chain players, customer pain points and payment/data flows to identify and pursue opportunities to drive Mastercard’s relevance and presence.
• Partner with European Commercial product team to accelerate sale and adoption of Commercial products to corporations.
• Create market sales plan with clear objectives, strong customer engagement and KPIs.
• Be responsible for alignment of Commercial sales strategies and pipeline management across Europe and globally, coordinating with other regional and global Commercial salespeople.
• Enhance ongoing business development relationships with the industry and corporations by organizing and participating in forums, webinars and conferences in the T&E and B2B space.
• Set Commercial and B2B sales strategy through a segmented approach
towards banks, corporates, and partners.
• This is a sole contributor role

All About You
• Excellent Commercial payments experience and knowledge with 10+ years’ experience in the industry is expected.
• Track record of being a trusted advisor with a proven consultative business development approach, especially to the banking sector and large corporates
• Deep understanding of B2B payment flows, business needs and the purchase to pay process in large organisations.
• Demonstrate multi years of success introducing selling existing and emerging B2B commercial
payments solutions.
• In- depth experience creating, executing, and managing business development strategies involving B2B payments, P2P technologies and transaction flows considered by the office of the CFO
• Proven ability to build meaningful, trusting relationships with multinational customers & C Level executives.
• Strong collaborator - able to build trusted partnerships both internally and externally.
• Track record in consistently achieving business growth targets.
• Comfortable with roles that require discretion, integrity, and agility

Experiences and other requirements

• Excellent verbal and written communications skills to articulate solutions and value propositions to senior management level stakeholders and customers.
• Outstanding ability to work collaboratively and deliver results in a highly
cross-functional environment.
• High self-motivation and ability to work autonomously; “can do” attitude;
strong customer and results orientation.
• Fluency in English with other languages highly preferable
• Bachelor’s degree required; MBA or other post graduate degree desirable

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.