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TibberBerlin, GermanyCustomer Support Manager fmd
KENJOBerlin, GermanyWelcome to your Kenjo application journey
Wait whos Kenjo
A bunch of entrepreneurial dreamers who really think they can create a better world. Does that sound too crazy
Kenjo is an innovative allinone HR Software that makes the lives of employees teams and HR better and easier. With Kenjo HR teams can efficiently recruit candidates manage everything from employee documents on / offboarding time off as well as employee pulse surveys and feedbacks to improve overall engagement. All this so teams can have more time to focus on the most important asset of every company its people.
Our vision is to improve the relationship between employees and employers.
Essentially make people get up in the morning looking forward to contributing to society
How will you contribute to our mission
We are currently expending our team in order to serve clients in multiple languages . Next to English we are looking for talented and experienced CS professionals that speak either German Spanish French Dutch or Italian . As a Customer Support Manager (f / m / d
- you will be responsible for working directly with Kenjos customers through a multitude of channels as a valued resource and trusted advisor helping their business grow. You will strive to deliver helpful and humanly Support experience through creative problemsolving a consultative approach and a deep and thorough knowledge of how Kenjo works.
Through working closely with your team you will be the voice of Kenjo and champion our customers needs that will strive to help build Kenjo Support a positive and inclusive environment for customers.
Your main responsibilities are to :
Can you be the next Kenjonita
To be successful at this position we think you should be / have :
Other nicetohave :
Almost) convinced
Ok that is not all we also offer :
Our guiding principles :
We are honest about who we are and convince customers through our vision & product
Our values tell us how to make decisions on a daily basis. Excellence over quick and dirty authenticity over fake it til you make it generosity over stinginess.
Results are important. They bring the resources which allow us to do what we are doing. We believe though that its worth nothing if we dont do it positively and treat each other with dignity love and respect.
We truly believe in equal chances for everybody and think that diversity is one main strength of our team
P.S If this sounds interesting please feel free to apply! Studies by several different sources have shown that on average men will apply for a job if they meet 60% of the application requirements. Women / nonbinary people will seek to match a much higher percentage of requirements before applying. If youre not sure youre the right fit apply anyway and let us know what you bring to the table. Wed love to hear from you!
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Vacancy : 1