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Zuletzt aktualisiert: vor 7 Tagen
Customer Service Manager

Customer Service Manager

JLLKronberg im Taunus, DEU
Vollzeit
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Vertragsexperte / kaufmännischer Backoffice-Mitarbeiter / Customer Success Manager (m / w / d)

Vertragsexperte / kaufmännischer Backoffice-Mitarbeiter / Customer Success Manager (m / w / d)

NTT Germany AG & Co. KGBad Homburg, Hessen, Germany
Quick Apply
Mitarbeitern global und rund 1.Deutschland, sucht einen engagierten Vertragsexperten / kaufmännischen Backoffice-Mitarbeiter / Customer Success Manager (m / w / d) für unser Team in Bad Homburg.Wir bie...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Specialist HR Support (m / w / d)

Specialist HR Support (m / w / d)

BMI GroupOberursel, Germany
Vollzeit
Vernetzen, Stärken, Entwickeln und Begeistern.Werte, die uns antreiben und die.Unternehmen machen, in dem Sie sich entfalten und wachsen können. BMI ist der einzige Hersteller, der beides aus einer ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Operations Associate / Assistant Manager

Customer Operations Associate / Assistant Manager

360 FIL Fondsbank GermanyKronberg
Vollzeit
Job Type : Fixed Term ContractorContract duration : 11 months.Application Deadline : 31 July 2024.Assistant Manager Customer Operations. Personal Investing (PI) & Advisory Operations - Germany.Team Le...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
IT Application Manager / in / IT-Support (m / w / d)

IT Application Manager / in / IT-Support (m / w / d)

SKW Schwarz Rechtsanwälte Steuerberater Partnerschaft mbBBad Homburg
Standortunabhängig suchen wir zum nächstmöglichen Zeitpunkt eine / nIT Application Manager / in / IT-Support(m / w / d)in Voll- oder TeilzeitSKW Schwarz ist eine unabhängige Kanzlei mit rund 300 Mitarbeite...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Brand Management Support

Brand Management Support

Kelly ServicesSchwalbach am Taunus, Hessen, Deutschland
Du möchtest dich beruflich verändern?.Dann schreibe jetzt deine Erfolgsgeschichte mit.Unser Kunde Samsung, mit Sitz in.Unterstützung der Produktmanager bei operativen Aufgaben.Pflege und Optimierun...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Teamleitung (all genders) Onsite Support

Teamleitung (all genders) Onsite Support

DATAGROUP Ludwigsburg GmbHOberursel (Taunus), Hessen, Deutschland
Quick Apply
Teamleitung (all genders) Onsite Support.Teamleitung (all genders) Onsite Support.DATAGROUP ist einer der führenden deutschen IT-Dienstleister – dank unseres engagierten Teams.Unsere Lei...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Sales Support Specialist / Vertriebsassistenz (m / w / d)

Sales Support Specialist / Vertriebsassistenz (m / w / d)

Henry Schein Dental Deutschland GmbHBad Homburg
Nasdaq : HSIC) bietet mit einem breiten Netzwerk an Menschen und Technologien hochwertige Lösungen für Mediziner und Fachkräfte im Gesundheitsbereich. Team Schein Mitgliedern versorgt das aus zuverlä...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist (German speaking) - relocation to Greece

Customer Support Specialist (German speaking) - relocation to Greece

theHRchapterHessen, Hessen, .DE
Quick Apply
Your Strategic Partner for HR, Payroll & Headhunting Solutions.We are seeking a motivated and customer-focused.This position offers the chance to work in a fast-paced environment while enjoying lif...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Support Specialist in Lisbon (3000 Euros Welcome Bonus)

German Customer Support Specialist in Lisbon (3000 Euros Welcome Bonus)

Cross Border TalentsHessen, Germany
3.000,00 € monatlich
Vollzeit
Quick Apply
Take Your Career to the Next Level!.We’re seeking a driven and customer-focused.If you thrive in fast-paced environments, embrace change, and enjoy assisting others, this role is perfect for you!.Y...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
International Technical Support Manager - MS 365 (m / w / d)

International Technical Support Manager - MS 365 (m / w / d)

RTSB GmbHFriedrichsdorf, Hessen, Germany
Quick Apply
Bei der RTSB GmbH kannst Du etwas bewegen : wir bringen Güter auf die Schiene.Werde Teil unseres internationalen Teams, das an über 20 Standorten in über 10 Ländern aktiv ist und bestimme mit uns di...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupHesse
Equal Opportunity and Affirmative Action Employer (US applicants only).Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technischer Support Agent (m / w / d)

Technischer Support Agent (m / w / d)

Tadiplus Telecom GmbHOberursel, Hessen, Germany
Homeoffice
Quick Apply
Technischen Support Agenten (m / w / d).Kunden bei technischen Anliegen unterstützt und für eine hohe Kundenzufriedenheit sorgt. Du bist verantwortlich für die Aufnahme, Analyse und Lösung von technisch...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Teamleiter (m / w / d) Onsite Support

Teamleiter (m / w / d) Onsite Support

wu personal GmbHOberursel, Hessen, Germany
Quick Apply
Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.Unser A...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
IT Support Officer (m / w / d)

IT Support Officer (m / w / d)

Gc Europe AgBad Homburg, Germany
Die GC Corporation wurde 1921 in Japan gegründet und hat sich zu einem der führenden Unternehmen in der Entwicklung, Herstellung und dem Vertrieb einer sehr breiten Palette von Dentalprodukten entw...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Support Specialist - B2B Software (m / w / d)

Customer Support Specialist - B2B Software (m / w / d)

Mobile Easykey GmbHBad Homburg
Customer Support Specialist - B2B Software (m / w / d) Zum nächstmöglichen Zeitpunkt suchen wir eine •n Customer Support Specialist - B2B Software (m / w / d) in Vollzeit an unserem Standort in Friedrichs...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
  • Gesponsert
Disponent Einsatzsteuerung / Agent Helpdesk Support (m / w / d)

Disponent Einsatzsteuerung / Agent Helpdesk Support (m / w / d)

K&P Computer Service- und Vertriebs GmbHNiedernhausen, Deutschland
Störungsannahme von Kunden bis zum Abschließen eines Störungsfalls.Zuordnung und Steuerung der Einsätze der Servicetechniker im Außendienst.Call-Verfolgung mit Überw...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Customer Success Manager

Customer Success Manager

GTT Communications, Inc.DE Frankfurt, Neu, Isenburg
Vollzeit
Hybrid -Dusseldorf, Frankfurt, Munich, Geneva or Zurich.GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and mac...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Customer Service Engineer

Customer Service Engineer

Ribbon Communications Operating CompanyOberursel, Hesse, Germany
Vollzeit
Qualified candidates will be dedicated to supporting our customers.This is a highly technical role, providing post-sales remote / on-site support of Ribbon Communications along with 3rd Party Pr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manufacturing Support Lead _CMM_ Oberursel, Germany

Manufacturing Support Lead _CMM_ Oberursel, Germany

ITL GermanyOberursel, Germany
Job description Role – Engineering LeadTechnology – Manufacturing EngineeringLocation – Oberursel, GermanyIntroduction Today, the corporate landscape is dynamic and the world ahead is full of possi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Manager

Customer Service Manager

JLLKronberg im Taunus, DEU
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

One TEAM

The individual is representing the GBS Workplace Services locally and manages all involved subcontractors across the IFM scope of service.

General

  • Provide a proactive approach to develop good working relationships with all involved parties
  • Ensure the provision of a safe and healthy working environment and ensure compliance with all company policies and procedures as well as client site policies, procedures and working arrangements as required
  • Ensure a professional image of JLL is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times

Client / Stakeholder Management

  • Interact on a regular basis with the appropriate P&G stakeholders such as HR representatives and on-site client personnel to discuss ongoing service delivery and planning
  • On-site key point of contact for Facilities Soft Services in the client’s premises
  • Proactively engage end users to ensure that on site client’s expectations are met and exceeded
  • Human Experience

  • Enjoy and excel working on a fast-paced environment.
  • Be detailed oriented to deliver results timely and with the highest quality.
  • Feel empowered to create memorable human experiences for the client, the internal JLL team, and the account’s OneTeam while upholding safety standards.
  • Be a passionate expert that embodies the JLL Human Experience culture of being an early adopter and turning problems into opportunities while having the flexibility to think outside of the box.
  • Be a role model with uncompromising standards who works as a collaborative team player, communicates professionally and demonstrates accountability.
  • Be open to new and innovative ideas and you focus on continuous improvement and delighting the customer.
  • Think “Workplace Experience”. Everyone in the organization is part of the team!
  • Be a proactive, empathetic leader who brings a positive attitude to the workplace each day.
  • Be a change agent who lives JLL’s core values, including : ethics, teamwork and excellence.
  • Working with and for people is your passion!
  • Asset Management

  • Support WEL with assets audit preparation
  • Tag new assets / FADO preparation
  • Purchasing, Accounting and Vendor Management

  • Ensure vendors are well-managed, delivering services on time, within budget and according to P&G HS&E guidelines
  • Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice
  • Collection and evaluation of vendor offers for variable services
  • Assist Facility Manager in sourcing related work
  • Invoice, Purchase order and accruals preparation
  • Work with Regional and Global Purchasing to implement Regional / Global sourcing strategies
  • Act as single point of contact for the contract partners and assure regular follow up of day-to-day business
  • Ensure that the financial targets are met in the area of responsibility
  • Provide standard monthly / quarterly / annual reporting and management reports as required
  • HS&E Management

  • Support WEL in preparation of yearly HS&E audit
  • Enforce a zero tolerance to unsafe working practices to target a zero-accident rate.
  • Comply with all JLL and P&G HS&E requirements and policies.
  • Security Management

  • Daily management of and regular meetings with local Security supplier
  • Support WEL in annual APR audit
  • Site Operations Management

  • Assist in other regional / local GBS Workplace Services activities
  • Provide site communication and support the local client (HR) or JLL team in creating it
  • Set up process documentation for initiatives and SOP work processes in general
  • Support the development, implementation & delivery of training for yourself & the operational team
  • Regularly interact with the counterparts in DACH and Europe to exchange ideas, approach towards initiatives and innovations
  • Deliver services as defined in the relevant schedules of the Master Agreement
  • Report critical & key performance measurements & achieve targets
  • Seek for innovation and create a hospitable approach towards the client in your area of responsibility
  • Work with Client and WEL to develop and implement improved / new processes that improve service to the client and / or reduce cost
  • LI-JB11

    Location :

    On-site –Kronberg im Taunus, DEU

    If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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