Head of customer service Jobs in Philippsburg

Company Description

Here at Volocopter, we are the pioneers of electric air taxis (electric vertical takeoff and landing aircraft - eVTOLs). We have pledged to bring sustainable urban air mobility to life by getting electric air taxis off the ground in a way that complements existing transportation options in megacities across the globe. In 2011 we carried out the first-ever crewed flight of a fully electric multicopter and have since conducted more than 2,000 public and private test flights across the world (

Job Description

Your mission during this flight :

As the Head of the Mechanical Engineering department, you will play a pivotal role in managing and leading our team of Engineering Managers across various sub-functions. Your responsibilities will include both disciplinary and technical oversight, ensuring that our product development strategy is robust and forward-thinking. You will be instrumental in guaranteeing that our business adheres to national and international regulations, delivering results that meet time, cost, and quality expectations. Additionally, you will foster efficient and transparent communication with other CTO areas as well as cross-functional teams to drive seamless collaboration.

• You will have end-to-end responsibility for the departments deliverables towards its customers.
• You will assign product development activities to engineering teams and manage priorities.
• You will provide technical and disciplinary leadership to direct reports through coaching and mentorship (including resourcing, performance management, recognition, and reward).
• You will proactively identify hiring and training needs for the team to ensure availability of relevant resources and competencies.
• You will ensure, maintain and improve high standards of development quality within the team by establishing good practices and following the design organization’s (DO) processes.
• You will ensure communication flow and alignment towards and from the departments, stakeholders within and outside of the CTO organization.
• You will collaborate with other CTO-departments and cross-functional areas to guarantee best company results.
• You will establish conditions within the department to deliver the requested results in time, cost, and quality.
• You are responsible to manage the departmental budget.

Qualifications

Check in your professional skills :

Additional Information

Our Volocopter flight includes :

Diversity at Volocopter :

Our differences are what make us great. Here at Volocopter, we value equal opportunities and trust. As air mobility industry innovators, we believe that changing the world starts on team level. We are committed to fostering an environment where everyone feels valued, respected, and empowered to reach their full potential.