Manager - Sales (DACH Expansion)

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user.

Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies from startups to public companies that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat ( AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years.

Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

As a Manager - Sales, you’ll be responsible and instrumental in managing our revenue growth for the Enterprise business of Top Tier customers in the DACH region.

You will manage all aspects of the sales process and develop a Go to Market strategy. This role is quota-carrying with uncapped commission and plays an integral role in our growth plans across the globe.

We are in the nurture and build mode, and with this comes a requirement for a growth mindset, can-do attitude and resilience.

Responsibilities

Work closely with the Sales Director of the region in scaling the high-growth region and the Leadership Team

Manage sales operations for the Expansion Sales Team in the DACH region

Establish strong working relationships with cross-functional teams (business development, solution engineering, customer success, etc.

to ensure an aligned and effective overall go-to-market strategy

Develop and Implement local market plans and sales strategies to meet sales goals

Provide ongoing reporting and forecasting for your territory

Be an evangelist for the company's vision and values across the board, including presenting at conferences and events

Lead, manage and inspire a team of high-performing Account Executives ( farmers ), being responsible for their performance and growth

Act as a role model and cultural ambassador to ensure a great working environment

Identify, recruit and onboard top talent, continuously providing coaching and best-in-class training and development support for your employees

Use resources effectively, including MRE, Business Development, Pre-Sales, Support, Project Managers and Product Marketing Managers to meet your sales goals

Keep abreast of competition, competitive issues and products

Travel to customer locations in support of sales efforts when required

Qualifications

Qualifications

You have experience in building and leading a sales team within a SaaS environment

You are able to develop and execute a Top Tier Vision and Going to market Strategy

You have a strong experience in working with Enterprise Customers

You understand and drive the strategic development of the existing customer base

You understand to collaborate, leverage and develop the partner ecosystem to increase and accelerate sales footprint in the marketplace

You speak fluent German and English (business professional)

You are an inspiring leader! You have a desire to develop and lead your teams by example

You and your team consistently achieve and overachieve sales goals and targets

You are an excellent communicator - you know what to say and more importantly, how and when to say it

You are willing to go the extra mile with a strong work ethic

You are self-motivated, resourceful and resilient

Additional Information

These are some benefits you can expect from us in return :

• 25 days annual Paid-Time-Off (PTO) + one additional day of PTO each year for the first 5 years of service, capped at 30 days
• Life & Long-Term Disability insurance
• Learning & Reading budget of up to €1,000 per year
• Fitness budget of up to €30 per month
• Free online yoga classes twice a week
• Smunch : order delicious home-cooked meals straight to the office on us 2X a week
• Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
• Weekly family lunch and quarterly team-building events
• Company Funded Employee Assistance Program (EAP) for both you and your family
• Long Service Awards
• Discounted Tax Support Services

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.

We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

LI-MM1

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.

We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.