Account Manager, STR- Munich OR London
RESPONSIBILITIES
Territory Assignment
- Responsibility to retain and grow sample participation in your assigned territory through client acquisition and retention, fulfilment of client data provision and improved data delivery through automation
- Responsibility to retain and grow revenues in your assigned territory by nurturing client relationships, identifying new stakeholders and interested parties to promote new opportunities for product sales (ad-hoc or subscription)
- Identify opportunities for further data and revenue growth through new client acquisition, expanding STR’s client base to interested parties such as owners and management companies, local associations, and vendors
- Drive brand awareness through collaborative marketing activity, industry events, newsletters and webinars
Full Sales Cycle
- Follow a pre-defined sales process for the purpose of sales efficiency and to maximize results
- Prospect new customers for new or complementary data points and new revenue
- Generate new leads through proactive research of Census leads, networking, and attendance of industry event
- Refine existing and generate new business through existing client base with a particular focus on leads generated by market-specific webinars and activity
- Expose your prospects needs and present solutions
- Close opportunities efficiently and ensure seamless onboarding
- Offer training to all stakeholders before, during and after the sale is complete
- Through continued client engagement, maintain and grow STR’s client base
Operations
- Collaborate on market-level initiatives for new product launches
- Collaborate on market-level initiatives for operational transitions
- Collaborate on company-wide initiatives in line with business needs e.g. Data and debt collection
- Collaborate across all internal operational and client-facing departments to ensure client journey success
- Maintain Census and CRM to a high standard, tracking all field knowledge, sales activity and client engagement
Reporting Responsibility
- Agree sales strategies and initiatives for assigned territory with the Regional Manager Central Europe (based in London)
- Deliver on agreed business development activity
- Monitor client engagement, sales cycle progression and report with regularity to Regional Manager
- Achieve pre-defined targets
QUALIFICATIONS
- Bachelor's degree or equivalent experience
- Experience in a customer service or sales role
- A background in Hospitality or a related field is preferred
- In addition to fluent written and spoken German , proficiency in English is essential. French is an asset
- Excellent organizational skills
- Ability to work well in a team and independently
- Proficiency with Microsoft Office suite
WHAT’S IN IT FOR YOU : Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.
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