Shift Manager Front Office (m/f/d)

Job Description

Your tasks :

• Check in / out of guests
• Central contact person
• ticket sales
• Simple processing and administration of the daily cash registers
• Preparation of daily accounts
• Preparation of invoices
• Guest care
• Acceptance and processing of reservations
• Preparation of offers
• Instruction and training of trainees
• and much more.

We offer you

• a pleasant working atmosphere
• reasonable pay
• holiday pay
• 30 days holiday with a 5-day week

You can also profit from the following benefits :

• Attractive Family & Friends hotel rates throughout Germany & internationally
• Company health management
• BVG company ticket
• Innovative tools such as online duty rosters
• Our own employee shopping portal with attractive discounts for all areas of life
• Employee events
• Opportunities to help shape the company through the experience you contribute
• Short decision-making processes thanks to a flat hierarchy
• Further training programmes tailored to you
• Very good opportunities for further development and promotion within the Group

Contract :

• Full-time 40 hours / week
• Working days : 5 days Monday - Sunday
• Working hours : early shift and late shift
• Permanent employment contract
• 6 months probationary period

Qualifications

Do you have these qualifications?

You have completed training as a hotel specialist or equivalent training

You have a good command of written and spoken German and English

You have good knowledge of guest service, reception and reservations

You are familiar with the MS Office programmes

You have a well-groomed appearance

You have an independent and responsible way of working

You have professional and social skills

You are team-orientated, flexible and able to work under pressure

You enjoy dealing with guests

Additional Information

You can expect an exciting job in a very friendly team.

Even if you do not yet fulfil all the requirements, please do not hesitate to send us your application by e-mail.

We look forward to receiving your application, stating your gross salary expectations!

Type of position : Full-time, permanent position

Working hours : 8-hour shift

8-hour shift

Public holiday work

Early shift

Late shift

Weekend work possible

Benefits : Company training

Company training

Meal allowance

Free drinks

Employee discount

Additional holidays

Special payments : Holiday pay

Holiday pay

Special annual payment

At the Mercure Hotel Berlin Zentrum, we stand for equal opportunities and diversity. We welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age or sexual orientation and identity