Client Onboarding Specialist, Senior Associate

What you will be responsible for

As Client Onboarding Specialist, Senior Associate you will be

Taking ownership of onboardings of new or changing business for our Collateral Services

Guiding clients and other involved parties through the onboarding process and ensuring a seamless onboarding experience

Building and maintaining strong relationships with our clients and other stakeholders

Collaborating with internal and external groups to identify, analyze and proactively resolve issues and exceptions

Contributing as subject matter expert to change processes and internal projects

Working together with clients and other internal / external parties and ensuring a seamless on-boarding experience

Contributing to a constant improvement of the onboarding processes and procedures

Setting up clients on our Collateral platform and oversee onboarding steps outsourced to other State Street locations

Supporting audits, risk assessments and compliance initiatives by providing relevant data as well as new ideas

What we value

These skills will help you succeed in this role

Strong sense of quality and commitment to interact with internal or external clients effectively and professionally

Strong communication skills and service orientation

Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)

Excellent attention to detail with high levels of accuracy

Education & Preferred Qualifications

Bachelor’s and / or Master’s degree with a focus on business and financial topics or comparable apprenticeship

At least 4 years of relevant experience in the financial industry, preferably within collateral management, on-boarding and / or client services

Knowledge of financial instruments and the regulatory framework in regards to Collateral industry (e.g. EMIR)

Proficiency in English and German

Strong knowledge of MS Office applications

What we offer

Flexible working time

Depending on the role work from home days might be possible

Pension plan offering

Wellbeing and health programs

Group accident insurance

Mentoring program

Free German and English language classes

Personal development possibilities and extensive web based training catalogue

Global Inclusion, Global Outreach and Corporate Citizenship programs incl. volunteer work

Dynamic, diverse, international, and multicultural working environment with English company language

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.

From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people.

We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive.

Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs.

And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.

We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.

Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.

You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.