Business Analyst
Function :
- Solves issues in his business domain when escalated by Level 1 support
- Ensures resolution is tracked in the ticketing tool
- Formalizes resolution procedures so that the Level 1 team can solve recurring issues in a continuous improvement mindset
- Raises unsolved issues to Level 3, track and follow-up their resolution internally or with external partners
- Ensures documentation is up-to-date
- Test and validate business applications
- Business analysis of operational requirements
- Train users on specific softwares
- Participates to business application evolutions and projects
Profile :
- Degree in IS Science
- Minimum 3 years of experience in a similar position
- Pragmatic, analytical and problem solving skills
- A strong team player able to work with other teams’ members, also with external providers, to communicate with technical and non-technical stakeholders
- Curious and creative, autonomous and dynamic
- Be a driver for change and innovation, support continuous improvement by investigating alternatives and technologies
- Fluent in French or English. German is an asset.
- SQL knowledge is a plus
- Ability to think out of the box
- Some travels around Europe may be required from time to time.
Additional information :
- Start date : ASAP
- Contract : permanent contract
- Location : South of Luxembourg (Rodange)
Business Analyst S4 Utility (m/w/d)
Business Analyst S4 Utility (m/w/d). Erfahrung als Business Analyst, vorzugsweise in der Energie- und Versorgungsbranche. ...
Business Analyst
As a Business Analyst, you will work closely with key stakeholders across various departments to gather and analyze requirements, develop actionable insights, and ensure the alignment of project goals with business objectives. Wayyco is seeking a dedicated and analytical Business Analyst to join our...
Business Intelligence (Functional) Analyst (m/f/n)
Business Intelligence (Functional) Analyst (m/f/n). You handle daily support (changes/incidents) of our current business intelligence landscape (BW BO BI) and SAP Datawarehouse and Analytics Cloud solutions (BW/4, Datasphere, SAP Analytics Cloud, etc. You support the business in user requirements de...
Business Analyst
We are currently looking for a Business Analyst for one of our client’s team. Bridging the gap between developers and business users by converting business needs into clear user stories and structured release plans. Our business model “the employeneurship” is truly unique. Acting as a trusted techni...
(Junior) Business-Analyst (m/w/d) für die Bereiche Zahlungsverkehr und Wertpapierservice
Junior) Business-Analyst (m/w/d) für die Bereiche Zahlungsverkehr und Wertpapierservice. Junior) Business-Analyst (m/w/d) für die Bereiche Zahlungsverkehr und Wertpapierservice. ...
Business Analyst
Solves issues in his business domain when escalated by Level 1 support. Test and validate business applications. Business analysis of operational requirements. Participates to business application evolutions and projects. ...
IT Business Analyst for our Digital Factory
Coaching and supporting business teams in their business transformation. Translating business needs into user stories and release plans. Being the link between developers and business users. Being a trusted technical advisor in direct connection with the client's activities from a given offering dom...
Senior Business Analyst
At Infotree, meeting your career needs is a top priority.Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery.We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted i...
Business Analyst
Candidates will ideally have between 3-5 years of experience of working as a business analyst in the banking or insurance sector: investment funds, trade, PERE, retail banking, wealth management… . Business Analysis activities in an Agile project ;. Ensuring that business requirements are feasible,...
Business Analyst - ServiceNow Consulting (w/m/d)
Business Analyst - ServiceNow Consulting (w/m/d). Idealerweisebesitzt Du Zertifizierungen in ServiceNow CSA, Agile Methoden, ITIL, Business Analyst. ...