SAP CRM/ CX Application Consultant
Our Client, Brunata-Metrona, an expert in energy efficiency in residential and commercial real estate, is hiring for an SAP CRM / CX Application Consultant .
Requirements :
- Degree in business administration, (business) informatics, engineering or a comparable qualification with experience.
- Several years of professional experience (at least 3) in SAP CRM and initial experience in S / 4HANA Customer Management and SAP CX are an advantage.
- Sound knowledge of cross-module process analysis and modeling.
- Experience in project management and SAP projects
- Very good written and spoken German (at least B2)
- Spirit of discovery, strong communication and assertiveness as well as a high level of initiative
Tasks & Responsibilities
- Contact person and guide when it comes to the customer-centered alignment of company processes
- Initialisation of process and IT innovations for the digitalization of business processes in the CRM areas of sales, service, and marketing
- Conception and management of PR projects
- Transferring and transforming current SAP CRM processes into the future SAP CX and S / 4HANA architecture
- Agile collaboration with the relevant departments to develop and implement new epics and user stories (GitLab)
- Processing of change requests
- Independent processing of support and fault reports
Core Benefits :
1) Job Stability : Offers secure employment opportunities in a sustainable company.
2) Diverse Industry Applications : Involved in various sectors like electric cars and wind energy.
3) Employee Development : Commitment to investing in employee growth through training and professional development opportunities.
4) Additional Benefits : Health insurance, flexible work arrangements, company pension plans, and a proactive approach to employee wellness.
Hiring Process
1) Initial screening followed by interviews focused on technical skills and cultural fit.
2) In-depth discussions about project management experiences and SAP knowledge.
3) Final offer discussions and onboarding planning.
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