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Our Data Centers runs critical infrastructure, it requires a reliable supply of uninterrupted cooling and power at all times, in order to deliver continuous uptime availability for our customers. We encounter interesting and complex problems every day. Being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Our Engineering Operations Managers (The Facility Operations Manager) are responsible for managing a team, overseeing the best in class operations and maintenance of the mechanical and electrical infrastructure for his data centers in AWS Cloud region. They are self-managed people who demonstrate initiative mindset, proactively seeks solutions to problems and strives for operational excellency.

In this role you will:

Safety
· Set and maintain the highest standard for safety and promoting a world-class safety culture.

People
· Hire, manage, develop and coach a team of line-level facility staff.
· Collaborate with other team managersincluding Finance, Safety, HR, Recruiting.
· Manage vendors and vendor contracting negotiations.

Operations and Maintenance
· Manage electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS’s), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD’s), and Transformers.
· Implement strategic preventative maintenance and corrective break-fix planning on mission-critical infrastructures. Review and approve equipment maintenance and repair processes and procedures as well as the ability to tactfully drive continuous organizational change management.
· Prepare for and manage the team through facility infrastructure incident management plan. This includes event planning, drill coordination, escalation, incident mitigation, and post event reporting and follow up.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

BASIC QUALIFICATIONS

- At least 2 years of team management experience or completed an internal Manager development program

PREFERRED QUALIFICATIONS

- Experience in mission-critical operations environment (e.g. nuclear facility, high technology manufacturing, healthcare, aviation maintenance, oil and gas)
- Experience preferably linked to a 24/7 uninterrupted operations.
- Strong oral and written communication skills