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Customer experience manager Jobs in Aachen

Zuletzt aktualisiert: vor 4 Tagen
Business Manager(m / f / d) - High Performance Computing (HPC) & Cloud Solutions

Business Manager(m / f / d) - High Performance Computing (HPC) & Cloud Solutions

Altair EngineeringAachen
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager : in

Customer Success Manager : in

amberSearchAachen, North Rhine-Westphalia, Germany
Homeoffice
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d) (Werkstudent / Praktikum)

Customer Success Manager (m / w / d) (Werkstudent / Praktikum)

onpreo AGAachen, North Rhine-Westphalia, Germany
Homeoffice
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Engineer (DACH)

Customer Support Engineer (DACH)

Zoho Corporation EuropeStadt, NW, de
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Manager for TS (m / f / d)

Project Manager for TS (m / f / d)

UtimacoAachen
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Manager

Sales Manager

GAMIC GmbHAachen, North Rhine-Westphalia, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

ConSense GmbHAachen, Nordrhein-Westfalen, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Solution Manager (m / w / d) im Customer Service

Solution Manager (m / w / d) im Customer Service

IVU Traffic TechnologiesAachen
Unbefristet
Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Head of Customer Success (all genders)

Head of Customer Success (all genders)

INFORM GmbHAachen, Nordrhein-Westfalen, Deutschland
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Regional Sales Manger

Regional Sales Manger

TSIAachen, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Kundenberater (m / w / d) im Außendienst + Firmenwagen Ø 5263€

Kundenberater (m / w / d) im Außendienst + Firmenwagen Ø 5263€

Primestaff GmbHDeutschland, Nordrhein-Westfalen, Aachen
EUR2500–EUR7341 monatlich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter •in Customer Service (w / m / d)

Mitarbeiter •in Customer Service (w / m / d)

TÜV RheinlandAachen
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceAachen North Rhine-Westphalia, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Office & People Experience Partner

Office & People Experience Partner

Project A VenturesAachen, DE
Full-time
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Customer Success (all genders)

Head of Customer Success (all genders)

INFORMAachen, DE
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
SAP Senior Consultant (w / d / m) – License Management

SAP Senior Consultant (w / d / m) – License Management

USU Solutions DACHAachen
Homeoffice
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Manager

Project Manager

PAION Pharma GmbHAachen, Nordrhein-Westfalen, DE
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Marketing Manager

Marketing Manager

Medical Magnesium GmbHAachen, North Rhine-Westphalia, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Teamleitung / Competence Center Leitung - Microsoft Customer Experience Advisory (all genders)

Teamleitung / Competence Center Leitung - Microsoft Customer Experience Advisory (all genders)

adesso SEJülicher Straße 116, Aachen, DEU
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Specialist (m / w / d)

Customer Success Specialist (m / w / d)

topsystem GmbHAachen, DE
FULL_TIME
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Manager(m / f / d) - High Performance Computing (HPC) & Cloud Solutions

Business Manager(m / f / d) - High Performance Computing (HPC) & Cloud Solutions

Altair EngineeringAachen
Vor 30+ Tagen
Stellenbeschreibung

Job Summary :

Reporting to the Vice President, Enterprise Computing Sales - EMEA, you will be responsible for selling and promoting Altair’s High-Performance Computing and Cloud Solutions products and support services to customers to demonstrate Altair’s value add proposition to customers, whilst actively seeking out new business within territory.

The Altair HPC and Cloud Computing products are the leading software solutions in High-Performance Computing (HPC). As well as well-known workload management tools such as PBS professional and Altair Grid Engine (formerly Univa Grid Engine), and a high throughput computing suite including Accelerator and Flow Tracer (formerly Runtime), the Altair HPC suite provides the latest in cloud bursting, monitoring, and accelerated computing solutions. With different tools to suit different industries and customers that include the largest supercomputing centers, we are looking for an Account Manager with the drive and enthusiasm to take this business forward.

As an Account Manager you will be capable of using your positive approach to build strong relationships, winning and closing new business and enhancing Altair’s unique position in the HPC and Cloud Market.

What You Will Do :

  • Define a sales strategy that builds sales pipeline, in both long and short term, to ensure achievement of set revenue targets and business objectives.
  • Scout for new business opportunities through existing and prospect accounts.
  • Full sales cycle from prospecting, pipeline development, nurturing inbound leads, opportunity identification, closing new business and current key growth and strategic customers management.
  • Expand the business with existing customer base by defining strategic account plans and by actively listening and reacting to the needs of the customers.
  • Negotiate and close long-term agreements with enterprise accounts.
  • Provide high level information about the Cloud and High-Performance Computing (HPC) suite of technology and products with the aim of optimizing sales success (HPC, Cloud, Infrastructure).
  • Analyze, interpret, and responds to requests for proposal (which can often be quite complex) driving both the commercial and technical responses (via the technical team) to provide high quality responses.
  • Initiate and lead customer executive meetings to promote Altair vision and commitment to customer success.
  • Collaborate with sales colleagues (including co-selling on new and existing accounts), business development representatives, pre-sales and marketing to ensure team synergy on a regular basis.
  • Develop and nurture relationship with HPC and Cloud eco-partners (HP, Dell, Oracle Cloud, AWS, Azure, Nvidia, etc.).
  • Propose and implement strategies to improve lead generation and qualification.
  • Research and discover methods to increase customer engagement.
  • Active participation in marketing events, showcasing Altair’s products and solutions.
  • Carry out competitive intelligence on your sector.

What You Will Need :

  • Experience in implementing sales strategies, sales process and methodologies.
  • Strong hunter mentality, closing and winning large customers.
  • 5+ years Software Solutions Sales experience selling to Enterprise Accounts.
  • Excellent time management, communication, decision-making, presentation, and organization skills.
  • Excellent negotiation skills.
  • Results-oriented with strong strategic and analytical skills.
  • Strong ability to work collaboratively as part of a team with marketing, pre-sales, and business development representatives.
  • Prior experience working with HPC and Cloud eco-partners.
  • Must be able to travel locally and internationally. (valid driver’s license and passport)
  • Fluent English and local language.
  • Preferred :

  • Degree in IT, Engineering, or other technical discipline.
  • 3+ years experience in selling IT / HPC / Cloud / EDA / Semiconductor software solutions with proven success in developing strong pipeline.
  • Understanding of CRM systems (SalesForce) and best practices.
  • How You Will Be Successful :

  • Envision the Future
  • Communicate Honestly and Broadly
  • Seek Technology and Business “Firsts”
  • Embrace Diversity and Take Risks
  • What We Offer :

  • Collaborative environment
  • Flex Time
  • Restricted stock program
  • Professional and personal growth