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Customer support • titz

Zuletzt aktualisiert: vor 4 Tagen
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Sales Engineer - Glass Division - Germany

Sales Engineer - Glass Division - Germany

PyrotekGrevenbroich, North Rhine-Westphalia, Germany
As part of the European Glass Division Sales Team the Sales Engineer will be responsible for managing and growing Pyroteks sales of technical products and solutions to our core glass market custome...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
International RA Manager Medical Devices

International RA Manager Medical Devices

gloor & lang Pharma and Biotech RecruitingRegion Chur
Our customer is one of the leading companies in the areas of intensive care.More than half of the employees work at the headquarters for development and production in Switzerland.For the second tim...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technischer Support Ingenieur (m / w / d)

Technischer Support Ingenieur (m / w / d)

SigenergyNorth Rhine-Westphalia, Germany
Homeoffice
Vollzeit
Quick Apply
Technischer Support Ingenieur (m / w / d).In dieser Rolle stellen Sie erstklassigen Kundensupport sicher, überwachen technische Serviceteams und treibt die Serviceexzellenz voran.Durchführung von Remot...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Fachinformatiker Help Desk / IT Support (m / w / d)

Fachinformatiker Help Desk / IT Support (m / w / d)

ALPHA-ENGINEERING KGJülich, Deutschland
Werde jetzt Teil eines starken Teams!.Abgeschlossene Ausbildung zum Fachinformatiker für Systemintegration.Idealerweise erste Erfahrung im IT Support. Kenntnisse im Windowsumfeld und idealerweise Be...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Specialist

Customer Service Specialist

TreLock GmbHWeg ,Krane,Münster Johann
Vollzeit
Allegion gewährleistet die Sicherheit und den Schutz von Menschen an den Orten, an denen sie leben und arbeiten.Mit mehr als 30 Marken, weltweit, hat sich das Unternehmen auf Sicherheitsprodukte sp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Specialist

Account Specialist

Guided SolutionsGermany (NRW)
Our client is a leading medtech company, that provides minimally invasive medical devices across the globe.As a family-owned business, our client is committed to providing the best outcome for the ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Support Mitarbeiter (m / w / d)

IT Support Mitarbeiter (m / w / d)

Cichon Personal­managementTitz, Deutschland
Beschäftigung mit Chancen zur schnellen Übernahme vom Kunden.Möglichkeit auf Homeoffice nachg 6 Monaten.Arbeitsplatz mit Zukunft in einem netten Team. Zahlung von Urlaubs- und Weihnachtsgeld.Annahme...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
IT 1st Level Support / Helpdesk (m / w / d)

IT 1st Level Support / Helpdesk (m / w / d)

ISG International Service GroupNorth Rhine-Westphalia
50,00 € stündlich
IT 1st Level Support / Helpdesk (m / w / d) Greater Cologne Area Partial Remote€50.APPLYJoin a leading international company specializing in the development and production of modular data acquisition a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Application Manager – Schwerpunkt Application Support (m / w / d)

Application Manager – Schwerpunkt Application Support (m / w / d)

HaysNordrhein-Westfalen
Application Manager – Schwerpunkt Application Support.Anstellung bei der Hays Professional Solutions GmbH Nordrhein-Westfalen Startdatum : sofort Referenznummer : 770503 / 1. Diesen Job teilen oder druc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Consultant MS Dynamics (m / f / d)

IT Consultant MS Dynamics (m / f / d)

Bertelsmann SE & Co. KGaAEurope multi-location, NW, DE
IT Consultant MS Dynamics (m / f / d).Join our team at our location in Berlin, Baden-Baden, Verl, Oslo, Stockholm or Tallinn – flexible working conditions available. As part of a growing team within our...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Teamleitung Instandhaltung Support (m / w / d)

Teamleitung Instandhaltung Support (m / w / d)

Speira GmbHGrevenbroich, Germany
Du optimierst Intervalle unter Berücksichtigung der gesetzlichen Vorgaben und der Wirtschaftlichkeit.Du übernimmst administrative Aufgaben wie beispielsweise die Pflege von Stammdaten in SAP PM & M...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
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Mitarbeiter IT-Support (m / w / d)

Mitarbeiter IT-Support (m / w / d)

DIS AGGrevenbroich, Germany
Du beherrschst Microsoft-Anwendungen im Schlaf und hast darüber hinaus Freude daran Anwender bei technischen Fragen zu.Dann haben wir jetzt genau die richtige Perspektive für dich : .Für unseren Kund...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
German Speaking Customer Advisor in Sofia (with Relocation)

German Speaking Customer Advisor in Sofia (with Relocation)

Cross Border TalentsNorth Rhine-Westphalia, Germany
Quick Apply
Are you ready to elevate your career with a global leader in technology and services? We are a company dedicated to empowering the world’s most renowned brands through cutting-edge technology and i...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Engagement Lead - Commercial Supply (m / w / d)

Customer Engagement Lead - Commercial Supply (m / w / d)

Inizio EngageMittel- und Süddeutschland, DE
Customer Engagement Lead - Commercial Supply (m / w / d).Als Customer Engagement Lead (m / w / d) begleiten Sie eine zentrale Rolle bei der Sicherstellung eines effektiven Großhandelsmanagements und der ge...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Kundenberater (w / m / d) im Software-Support (First Level)

Kundenberater (w / m / d) im Software-Support (First Level)

S.L.U. GmbHHückelhoven, North Rhine-Westphalia, Germany
Quick Apply
Weißt Du was? Wir haben mit Dir gemeinsam Großes vor.SLU GmbH – Softwarelösungen für Unternehmen steht für.Lösungen und einem Fullservice für unsere Kunden. Unternehmen das mit den modernsten agilen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Mitarbeiter im Bereich IT Customer Service (m / w / d)

Mitarbeiter im Bereich IT Customer Service (m / w / d)

Winweb InformationstechnologieAldenhoven, DE
Als Mitarbeiter im Bereich IT Customer Service identifizieren Sie sich mit unserem Produkt, arbeiten service- und lösungsorientiert und haben Freude daran, Ihren Aufgabenbereich selbststä...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupNordrhein-Westfalen
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Sales

Head of Sales

The Green Recruitment CompanyNorth Rhine-Westphalia
North Rhine-Westphalia, Germany (On-site).TGRC is looking for a Head of Sales to work for a tech-led, rapidly growing business with a unique proposition in an old-fashioned market.Fun, ambitious, a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sales Engineer - Glass Division - Germany

Sales Engineer - Glass Division - Germany

PyrotekGrevenbroich, North Rhine-Westphalia, Germany
Vor 25 Tagen
Stellenbeschreibung

As part of the European Glass Division Sales Team the Sales Engineer will be responsible for managing and growing Pyroteks sales of technical products and solutions to our core glass market customers.

This position will work closely with our world class technical and sales team to develop and build long term mutually beneficial relationships with Pyroteks Glass customer base.

This position will work in an officebased environment in Grevenbroich Germany. The ideal candidate can be located in North West Germany or in England.

Package :    Salary Bonus Company Car Allowance Cell Phone Laptop

Language :   German Dutch English (Fluent)

Essential Functions / Responsibilities

  • Responsible for established sales accounts.

Establishing a working relationship with customer base to meet or exceed customer expectations.

  • Negotiating pricing minimum order quantities and stocking agreements with vendors supplies and customers.  Communicate changes in customer demands internally.
  • Providing technical support to customers.  Using positive internal collaboration resolve problems on behalf of your customers.
  • Soliciting sales of new or additional products via telephone or in person.  Preparing pricing and presenting quotations.  Set final new prices margins quotations on new products or services.
  • Maintaining awareness of competitors activities. Employing counter measures to beat or contain competition.
  • Prospecting for new customers.  Preparing pricing and presenting quotations.
  • Developing and preparing customer stocking agreements and presenting to supply chain for final review prior to customer signing.  At least quarterly reviewing agreements levels versus actual performance and hold customer accountable to follow terms of agreement.
  • Assisting as needed to resolve customer accounts receivable issues.
  • Presenting internal and customer technical presentations as requested.
  • Meeting / exceeding sales and gross profit targets for assigned territory.
  • Actively strategize with management on sales tactics.
  • Establish and cultivate strong working relationships with customer base to meet and exceed their expectations by providing sales support for assigned divisions / products.

    • Setting final new prices margins quotations on new products or services.

  • Establishing positive working relationships with the customer.  Fielding territory customer calls receiving orders and responding to customers in a timely and efficient manner.
  • Establishing positive and collaborative working relationships with internal sales engineers manufacturing operations applicable vendors and supplies to ensure customers expectations are met.
  • Working up and pricing quotes gathering data preparing reports and / or presentations.
  • Visit customers at their facilities for the purpose of selling building customer rapport and / or training as required to meet customer expectations.
  • Research and resolve all customer problems and requests including defining best products as a solution.  Field and bring to resolution complaints concerning billing or products.  Document complaints and / or feedback from customers in a timely manner.  Initiate RMAs / customers credits when required.
  • Work with customer service operations and supply chain as needed to ensure order fulfilment expectations are met.
  • Utilize Contact Management database (CRM) to complete trip reporting and internal sales relationship communication in a timely manner.  Ensure travel expense reporting is accurate and timely manner.

    • Qualifications :

    Education / Experience :

  • Bachelors Degree in business engineering or a related technical discipline plus 5 years of related work / sales experience in a technical or process related industry preferably within the glass industry.
  • Demonstrated success / aptitude in industrial business to business is preferred however individuals who have hands on experience with bending tempering or manufacturing container glass may be considered for this position.  Experience utilizing a CRM tool and / or other reporting functions to document client contact and supporting client operations is also a plus.

    • Knowledge / Skills / Abilities

  • Customer Service.  Passion for providing a high level of customer service and business development activities along with an indepth understanding of glass manufacturing sales and customer service practices. Proven ability to manage difficult or emotional customer situations respond promptly to customer needs solicit customer feedback to improve service and respond to requests for service and assistance.  Consistently meet commitments.
  • Mechanical Aptitude and Business Acumen.   Ability to build relationships and sell technical solutions in an industrial setting.  Demonstrated understanding of business implications of decisions.  Displays orientation to profitability and prices products and services accordingly.  Demonstrated knowledge of market and competition. Analyzes market and competition. Identifies external threats and opportunities. Adapts strategy to changing conditions.  Sets and achieves challenging goals.  Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Takes calculated risks to accomplish goals.
  • Core Business Skills.  Ability to exercise sound judgement and discretion in handling of proprietary and confidential information.  Ability to work independently without significant direction and to use resources effectively to figure it out.  Strong critical thinking skills judgment and keen attention to detail and accuracy.  Exceptional prioritization time management and organizational skills.  Ability to write routine reports and correspondence. Works within approved budget. Develops and implements cost saving measures. Contributes to profits and revenue. Effectively utilizes organizational resources.  Aligns work with strategic goals.  Understands organizations strengths & weaknesses.
  • Computer / Applications Skills.  Proficient computer skills using a variety of software applications systems.  Working knowledge of Microsoft Office Products Power Bi Visual and ERP and CRM Systems.
  • Communication Skills.  Ability to speak clearly and persuasively in person or over the phone in positive or negative situations. Able to listen and obtain clarification and respond well to questions.
  • Core People Skills.  Ability to positively interact work collaboratively with diverse group of people at all levels with internal and external customers. Genuine with high ethical standards and values and personal integrity and honesty.  Ability to apply a large measure of common sense to a variety of situations.
  • Professional Investment.  Demonstrated commitment to own personal professional development and learning.
  • Travel.  Ability to travel domestically as needed to customer facilities with overnight travel as a job requirement.

    • Physical / Sensory Requirements

  • Must be able to communicate effectively in English by telephone in person and in writing.
  • Effectively use a personal computer office equipment and telephone.

    • Remote Work : Employment Type :

    Fulltime

    Key Skills

    area management,Employee Evaluation,Cold Calling,Construction Experience,Management Experience,Profit & Loss,Territory Management,Restoration,Sales Management,Budgeting,Leadership Experience,Mentoring

    Department / Functional Area : Sales

    Experience : years

    Vacancy : 1