Job Description

The MCC Coordinator is the direct contact person for the network and all maintenance stations within the network. He / she ensures the technical operation of all maintenance events on the serviced aircraft.

Responsibilities

• Planning and coordination of maintenance work in order to determine the operational capability of the aircraft within the ground times and the required capacities.
• Provide technical support to all Part 145 outstations on all issues.
• Support in maintenance planning
• Continuously track the expected release times for the non-operational aircraft and initiate actions to minimise the impact on the air traffic network
• Close cooperation with the MOC
• Continuous monitoring of deferred complaints (MDDRs) regarding their correct entry into the TRAX software programme for the maintenance stations
• Verification of the completeness of incoming aircraft documents from the maintenance stations & Base
• Determination of measures for the rapid elimination of deferred complaints (MDDR items)
• Timing of the deferred complaints (MDDRs) in cooperation with the MOC.
• Coordination of work packages together with Work Preparation
• Direct coordination of the complaints with the Troubleshooting and Engineering Department
• Monitoring and allocation of Real Time Planning data
• Coordination and support of third-party activities as required
• Issuing external orders to subcontractors according to maintenance requirements
• Updating the fleet status on a daily basis
• Immediately informing the departments when the fleet status changes
• Notifying maintenance contractor of planned maintenance changes that affect scheduled time on the ground
• Arranging "Flying Spanner" for specific aircraft routes and additional charters for staff.
• Other tasks arising from the operational business
• Working closely with all MCC officers
• Coordination of daily requests to the MCC
• Written and telephone correspondence in all operational matters
• Monitoring and ensuring maintenance and layover reporting to all assigned trades
• Performing special tasks and project work
• Observe company policy
• Follow efficiency of processes and suggest process improvements
• Assigning work activities

Requirements