Technical customer support Jobs in München
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Technical customer support • munchen
Technical Support Engineer Industrial Automation
Shanghai BSF Human Resources Co., LtdMunich, Bavaria, GermanyTechnical Consultant, Customer Success
CENTRIC SOFTWARE INCMunich, DETechnical Support Engineer (Service) - Germany
Sungrow - EMEAMünchen, Bayern, DETechnical Customer Support Engineer (m / f / d)
Aves RealityMünchen, Bayern, DECustomer Support Engineer (fmd)
kiutraMünchen, Bavaria, GermanyCustomer Support Specialist
PPROMunichTechnical Support Engineer (CAD / CAM systems)
TechBiz Global GmbHMunich, BY, DECustomer Support Agent
CbtalentsMunich, GermanyCustomer Support Representative
Essence Coaching GroupMunich, Bavaria, GermanyCustomer Enablement & Support Specialist (EMEA)
OptiSigns Inc.Munich, BY, DECustomer Support (m / w / d)
Löwen ApothekeMunich, Bavaria, GermanyGerman-Speaking Customer Support Malta
NordicrecruitersMunich, Bavaria, Germany- Gesponsert
Customer Support Agent – Bangalore (Contractual)
FlixMünchen, deCustomer Support Specialist Sofia, Bulgaria
Velenosi&MeredithMunich, Bavaria, GermanyMitarbeiter Technical Support und Training (m / w / d)
Expert Communication Systems GmbHMunich, Bavaria, GermanyApplication Specialist Technical Support
BrainlabMunich, Bavaria, GermanyMultilingual Customer Support
Cross Border TalentsMunich, GermanyTeam Lead Customer Support (mfd)
ClearOpsMünchen, Bavaria, GermanyTechnical Customer Service Helpdesk M / F
QuadientMunich, DETechnical Support Engineer Industrial Automation
Shanghai BSF Human Resources Co., LtdMunich, Bavaria, GermanyJob brief
Our client is a fast-growing leading industrial automation solution provider specializing in high-performance servo drives motors PLC systems HMIs and integrated motion control solutions. With robust R&D investment and expanding global footprint it has established overseas branches in major markets winning trust via reliable technology and professional services.
This role is to strengthen the clients technical support capability in Europe. As the key technical link between global headquarters customers and partners it will resolve application issues enable distributors and ensure smooth product application for end users.
Responsibilities
- Provide application-level technical support for servo drives motors PLC systems HMIs and motion control solutions assisting customers in machine commissioning tuning troubleshooting and system optimization while aligning with their engineering teams requirements.
- Deliver in-depth technical onboarding and training for strategic OEM / ODM and joint development customers R&D teams participate in customized solution discussions and collaborate with the global R&D team to accurately convey customer needs and feedback.
- Enable distributor technical teams through training on product features programming commissioning and troubleshooting support their pre-sales queries and solution design and assist them in building local technical capabilities for end-user support.
- Provide on-site technical support for machine builders and end users when remote support is insufficient including commissioning fault diagnosis pilot project support and acceptance tests and submit detailed technical reports post-service.
- Collaborate closely with sales teams for bid support and customer demos coordinate with global headquarters engineering and quality teams to resolve technical issues and provide structured feedback on product performance and local technical requirements.
Requirements
Key Skills
Google Analytics,Litigation,ASP.NET,Asset,Architectural Design
Employment Type : Full Time
Experience : years
Vacancy : 1