Technical customer support Jobs in München
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Technical customer support • munchen
Zuletzt aktualisiert: vor weniger als 1 Stunde
PURPOSE The Customer Success team is responsible to ensure the successful adoption and expansion of our software solutions within our existing customer base and to secure high customer satisfaction...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Work & Travel Opportunity in Greece – Customer Support Agent.Greece (Athens or Work From Anywhere in Greece).Monday – Friday | 10 : 00 – 01 : 00 (diverse shifts between these hours).YES (WAH – Work...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
OptiSigns is one of the fastest-growing digital signage platforms worldwide, serving.Our Munich hub is the center of our EMEA expansion.
Join us as we scale globally and redefine how businesses comm...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Slack Chat & Anruf für Online-Apotheke.Unsere Online-Apotheke wächst – und damit auch der Bedarf an persönlichem, zuverlässigem Support für unsere Kund : innen.
Wenn du gerne kommunizierst, ein H...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Bei uns arbeitest du nicht einfach nur mit – du gestaltest aktiv mit.Verantwortung für eine digitale Zukunft.Wenn du Lust hast, mit deinem Know-how etwas zu bewegen und die Zukunft digitaler Kommun...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Support Engineer Industrial Automation
Shanghai BSF Human Resources Co., LtdMunich, Bavaria, Germany Our client is a fast-growing leading industrial automation solution provider specializing in high-performance servo drives motors PLC systems HMIs and integrated motion control solutions.With robus...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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CENTRIC SOFTWARE INCMunich, DEQuick Apply
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Technical Support Engineer (Service) - Germany
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Technical Customer Support Engineer (m / f / d)
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Customer Support Engineer (fmd)
kiutraMünchen, Bavaria, Germany Do you want to shape the future as part of a diverse international team in a fast-growing deep-tech company Then read on!.
For our Munich office we are looking for a.Install and service cryostats at...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist
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Customer Support Representative
Essence Coaching GroupMunich, Bavaria, Germany Customer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service Were looking for a dedicated Customer Su...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support (m / w / d)
Löwen ApothekeMunich, Bavaria, GermanyQuick Apply
- Gesponsert
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Multilingual Customer Support
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Team Lead Customer Support (mfd)
ClearOpsMünchen, Bavaria, Germany ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again.By transforming service supply chains into a proactive data-driven network we maxi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Customer Service Helpdesk M / F
QuadientMunich, DE Quadient ist ein weltweit führender Anbieter von Lösungen für die Kundenkommunikation.Mit über 100 Jahren Erfahrung sind wir immer noch erfolgreich und wollen die treibende Kraft hinter den besten ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Support Engineer Industrial Automation
Shanghai BSF Human Resources Co., LtdMunich, Bavaria, GermanyVor 17 Tagen
StellenbeschreibungHold a Bachelors degree or above in Electrical Engineering Automation Mechatronics or related fields with 3 years of hands-on experience in motion control servo systems PLC programming or machine commissioning. Proficient in industrial control systems including servo drives / motors PLCs HMIs fieldbuses (EtherCAT CANopen) and automation software tools; experience with machine builders or automation integrators is preferred. Possess strong problem-solving abilities hands-on debugging experience and the capability to clearly explain technical concepts to engineers distributors and end users. Fluent in English; German is a strong advantage Fluency in Mandarin is highly preferred enabling direct work communication with the headquarters technical team; skilled in cross-border multicultural teamwork and communication. Willing to travel frequently within Europe and occasionally to the global headquarters for training with the ability to work independently in a fast-growing overseas organization and document technical issues clearly.
Job brief
Our client is a fast-growing leading industrial automation solution provider specializing in high-performance servo drives motors PLC systems HMIs and integrated motion control solutions. With robust R&D investment and expanding global footprint it has established overseas branches in major markets winning trust via reliable technology and professional services.
This role is to strengthen the clients technical support capability in Europe. As the key technical link between global headquarters customers and partners it will resolve application issues enable distributors and ensure smooth product application for end users.
Responsibilities
- Provide application-level technical support for servo drives motors PLC systems HMIs and motion control solutions assisting customers in machine commissioning tuning troubleshooting and system optimization while aligning with their engineering teams requirements.
- Deliver in-depth technical onboarding and training for strategic OEM / ODM and joint development customers R&D teams participate in customized solution discussions and collaborate with the global R&D team to accurately convey customer needs and feedback.
- Enable distributor technical teams through training on product features programming commissioning and troubleshooting support their pre-sales queries and solution design and assist them in building local technical capabilities for end-user support.
- Provide on-site technical support for machine builders and end users when remote support is insufficient including commissioning fault diagnosis pilot project support and acceptance tests and submit detailed technical reports post-service.
- Collaborate closely with sales teams for bid support and customer demos coordinate with global headquarters engineering and quality teams to resolve technical issues and provide structured feedback on product performance and local technical requirements.
Requirements
Key Skills
Google Analytics,Litigation,ASP.NET,Asset,Architectural Design
Employment Type : Full Time
Experience : years
Vacancy : 1