Ticketing agent Jobs in Ludwigsfelde

About the Role

We are seeking an experienced Data Center Technician for freelance/contract work in Mahlow, Germany. This is an on-site position supporting mission-critical infrastructure at premier data center facilities.

Compensation

€22-30/hr (EUR hourly)

Rates vary based on experience level and project complexity. Emergency and after-hours work may qualify for premium rates.

Engagement Type

• Contract/Freelance basis

• Flexible scheduling available

• Project-based or ongoing support

• Remote hands and smart hands services

Key Responsibilities

• Perform hardware installations, decommissions, and migrations

• Execute structured cabling (copper and fiber optic)

• Conduct server racking, stacking, and labeling

• Perform cross-connects and patch panel work

• Troubleshoot connectivity and hardware issues

• Document all work with photos and detailed notes

• Coordinate with remote NOC and client teams

• 2+ years data center or IT infrastructure experience

• Strong cabling skills (Cat5e/6/6a, single-mode/multi-mode fiber)

• Experience with server hardware (Dell, HP, Supermicro)

• Ability to lift 50+ lbs and work in raised floor environments

• Own transportation and ability to work on-site

• Professional communication skills in English

• Data center certifications (CDCP, CDCS, or similar) - preferred

• Network certifications (CCNA, CompTIA Network+) - preferred

• Experience with DCIM and ticketing systems - preferred

• Familiarity with major colocation providers - preferred

• Standard tools: screwdrivers, cable testers, label makers, fiber inspection equipment