Contract Manager (m/w/d) (IPH)

Contract Manager (m / w / d)

Purpose of the function :

Manage any customer contracts belonging to HPL&HVL BUs. Monitor and guide orders directly from receipt of order up to the delivery of the final invoice and testing documents, with particular focus at any variations of agreed services, delays, penalties, claims, and other liabilities.

Support the customer in understanding the technical and non-technical constrains and assure the best possible satisfaction of the customer.

General responsibilities :

• Monitor the execution process of the services procured by the customer to balance the (financial) interests of the company with customer satisfaction.
• Align the customer in real time about the progress in the testing process and additional costs that may occur.
• In case of any contract deviations (commercial, time, contract value, claims, liability, and any other contractual aspect), discuss the consequences with the customer in a proactive manner, so expectations can be adjusted early in the process.
• Be primary point of contact for the client in relation to the technical (with support of the involved operational department) and non-technical aspects of the testing process.
• Guarantee uniform handling and evaluation at the various locations and in the various BUs of the order management process.
• Process any order variation in Salesforce and store all related documents.

Qualifications and behaviours

• Degree in Electrial Engineering
• Proven track record in the legal aspects of contract management
• Proficient computer skills including but not limited to Microsoft Office (Word, Excel)
• Proficient in German and English languages, both written and verbal
• Able to keep an overview in multiple projects with multiple clients

Our offer :

• Interesting and varied field of activity
• Personal responsibility and creative freedom
• Attractive remuneration
• Good opportunities for further development

You are characterised by a high degree of commitment, goal orientation and diligence. You approach new tasks systematically and creatively.

You have a solution-oriented and pragmatic way of working and you are able to prioritise. Your sense for efficient and effective solutions helps you to do this.

Due to your diplomatic skills, your power of persuasion and your excellent communication skills, it is easy for you to convince your employees and colleagues.

Have we aroused your interest?

If so, we would be pleased to receive your detailed application including your salary expectations and earliest possible starting date.

If you have any questions, please do not hesitate to contact Mr. Claus Probe vie email [email protected] or via telephone +49 (0)30 - 54 96 0 - 430

Branche : Elektronikindustrie / Automation

Funktion : Kundenservice

Stellenprozent : 100%

Führungsperson : No

Anstellungsart : Permanent job

Karrierestufe : Entry level

Schul- / Studienniveau : Bachelor (Universität / FH)