German Customer Service for one of the Big Five IT companies!
Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in German?
This is your chance to work as a customer representative for one of the Big Five IT companies!
Teleperformance Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
We are really proud to see our collaboration with one of the Big Five information technology companies growing bigger and deeper.
This is a great opportunity for you to join our German customer experience team , to support customers from German speaking countries , after following a complete training by certified instructors.
What you will do :
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage / secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
What you will bring :
- Fluency in German
- Advanced English knowledge
- Familiarity with iOS and / or MacOS, or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
What we offer :
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program : Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities t o all, regardless of gender, ethnicity, religion, culture or age.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here :
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network .
No wonder Greece is a popular destination for tourists and expats alike.
Find out more!
Would you like to see more German speaking jobs options?
Do you need even more available jobs ?
German Customer Service for one of the Big Five IT companies!
This is your chance to work as a customer representative for one of the Big Five IT companies!. Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Telep...
Supervisor Sicherheit / Aufklärung / Personenschutz (m/w/d) / Senior Foreign Service National Investigator (m/f/d)
You will carry the role of the principal and recognized authoritative security advisor to the RSO and Chief of Mission, particularly as it relates to security programs that require extensive coordination which may be particularly complex or demanding based on the local environment. Further, you will...
German Video Streaming Customer Service
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering. Represent a top stre...
Nord Security: Low Level Software Engineer (d/f/m) We’re the ones behind the product, affecting and following how it changes. Providing support in the front row and delivering software-defined solutions are just some of our goals. Our Infrastructure team is passionate about solving complex system, storage, and network problems using automation and software-defined solutions.
We have one goal – to give true online privacy and security to as many people as we can. VPN on the planet, built to protect your online traffic and privacy with next-generation encryption. Solve difficult problems in security, performance, and privacy, networking at scale;. Solid knowledge of drive...
German Customer Service positions for Imperial Brands
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Be part of our Customer Service team for the brand's new products, blu™, PULZE & iD. Join a team dedi...
Senior Expert (m/w/d) Group IT/Workplace Services
Du übernimmst eine Schlüsselrolle innerhalb der All for One Group für die Mitwirkung, Gestaltung und Weiterentwicklung der gruppenweiten IT-Architektur. Entwicklung von Konzepten zur stetigen Verbesserung der Stabilität des IT-Betriebes und der Automatisierung unserer (Cloud-) Infrastruktur. Als tec...
Customer Service Specialist for DACH market in Malta (2000 EUR relocation bonus)
This role is perfect for those who are passionate about delivering outstanding service and looking for a stable, long-term career with plenty of opportunities for growth. Plenty of opportunities for advancement within the company, with a clear path to higher roles and responsibilities. Are you ready...
German-speaking customer service advisor at Telecom Industry
As a German-speaking Customer Service Advisor, you will become the main point of contact for customer queries, delivering exceptional support through phone, email, and chat. Take control of your career and gear up for a multinational journey, all while being an ambassador for one of the world's most...
Director Group Support IT/ SAP (m/w/d)
Weiterentwicklung des Service Angebots der All for One Group SE im Bereich Service Management. Ansprechpartner zur Sicherstellung von SLA und Qualität der jeweiligen Services sowie interner und externer Ansprechpartner für Kunden (De-)Eskalationen. Führung und strategischer Weiterentwicklung von int...
Mitarbeiter (m/w/d) für den IT Service & Support
Mitarbeiter (m/w/d) für den IT Service & Support. Sie führen neue Mitarbeitende in die IT-Systemlandschaft ein und stehen beratend zur Seite. Zum Studienangebot gehören Vollzeit-Programme, berufsbegleitende und duale Studiengänge sowie seit Herbst 2021 das Fernstudium. In Hochschulrankings schaf...