Head of Services (m/w/d)

ARE YOU..

• Curious about rail and public transportation ?
• Interested in a strategic position with focus on After Sales / Services ?
• And eager to work for an expanding organization with a global focus ?

Working as Head of Services

• As head of service, you are the entrepreneur fully responsible for our services business : You manage and master the profit center KPI’s of the After Sales services business (e.
• g. order & bid pipeline, revenue, EBIT, ROI, cash);
• You continuously drive our services base business (repair center and obsolescence management) while defining, rolling out, and scaling new service offerings
• You are the senior manager defining, developing and delivering the After Sales Services end-2-end business plan
• You manage the Go-to-market together with Sales & Marketing and take up contacts with strategic clients in collaboration with Sales;

you manage the services delivery collaborating with other departments when needed

• You role model people leadership by motivating and inspiring your teams while developing their capabilities
• You report directly to the General Manager and partner continuously with other department related to Engineering, Product Management, Operations and Sales

Professional skills we’re looking for :

• Proven business acumen and a mindset for BD in a high-tech B2B ecosystem;
• Solid experience in motivating, inspiring, and leading diverse teams
• Balancing long-term strategic thinking while scaling short term operational efficiency;
• Tech savvy and knowledgable of Finance KPI’s;
• A relevant university degree and / or MBA;
• Experience with IoT and SaaS and / or knowledge of Rail operations is a plus;
• Fluency in English and German (or willing to learn quickly).

But our ideal colleague

• Also is a strong communicator, driving clear and straightforward expectations;
• Has an analytical mindset and is able to translate a complex environment into actionable plans, guaranteeing simplicity and efficiency for all stakeholders;
• Is willing to travel up to 20% of his / her time;
• Has a no nonsense-mentality and is an inspiring change agent with a passion to win.

What’s in it for you?

• The opportunity to make a difference in a growing business with international success
• An attractive salary, supplemented with our Televic Bonus Plan as well as legal benefits;
• The chance to work on state-of-the-art projects in a market that represents sustainability;
• An environment driven by teamwork and the constant will to innovate;
• The chance to deliver quality, because that’s what we stand for;
• A stimulating, no-nonsense mentality, with an eye for your unique talents and growth.
Vor 30+ Tagen