CCO / Chief Commercial Officer

Xiums GmbH is an innovative technology company focused on the development of Cloud Software-as-a-Service (SaaS) solutions to enrich and transform the Customer Experience (CX) journey.

We're leveraging cutting-edge technologies to build robust, scalable platforms and we are currently hiring a Chief Commercial Officer to lead our Sales and Marketing function with the purpose of helping the company achieve its revenue target and strategic goals.

Responsibilities

You will work closely with the CEO and be responsible for developing commercial and business development strategies that are optimized for both short-term results and long-term strategy.

Your responsibilities include :

• Leading and scaling the Sales, Business Development and Customer Success teams
• Creating accountability within the company by developing appropriate metrics and coordinating compensation and promotions with these metrics
• Defining sales objectives and driving the team to achieve targets
• Generating and qualifying new leads and using different approaches to penetrate prospective accounts
• Building a high-performing sales team to execute end-to-end sales including outreach, pitching, getting alignment, negotiation, closing deals and implementation
• Ensuring a robust after-sales process to deliver strong customer engagement
• Ensuring timely recognition and reward for top achievers and implementing performance management actions when needed
• Building strong and collaborative relationships with other internal stakeholders
• Monitoring market trends and providing regular competitor analysis

Must Have

• You have a degree in Business Administration or a related field
• At least 5 years of experience in commercial leadership (preferably in software / B2B SaaS)
• You have strong experience in consultative sales and possess the ability to prospect and manage senior-level relationships
• You are highly goal oriented and possess excellent interpersonal & communication skills
• You are a strategic thinker & problem solver with the ability to be hands-on
• A genuine passion for technology, startups and venture capital markets
• Flexible and adaptive in a multicultural and fast-growing start-up work environment
• Experience with growing and building both Sales and Marketing teams
• Curious, courageous, positive and hungry for improvement and discovery

What's great in the job

• Create leads and focus on providing value to them
• You sell Cloud CX software to directors of SMEs : interesting projects and people
• High commissions for good performers
• Long term incentive plan
• Option to work remotely with the flexibility of home office arrangements

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