Operations Intern
Xiaomi Technology
Düsseldorf, North Rhine-Westphalia, Germany
Tasks :
Delivery Operations Module
- Order Fulfillment Management : Oversee the daily operation of customer orders and shipments to ensure timely delivery of goods.
- Database Management : Collect customer reports and maintain data accuracy through consistent tracking.
- Dashboard Management : Update various dashboards daily and analyze data to ensure that all delivery information is communicated smoothly and efficiently.
- Stock Monitoring : Monitor and analyze operational figures to maintain a reasonable stock level.
- Allocation : Collaborate with country planners and delivery teams to allocate resources to the requested channels.
- Sample Delivery Fulfillment : Organize and monitor end-to-end sample device delivery.
- Other Assignments : Support the country delivery manager with additional tasks as needed.
Product Operations Module
- Monitor and analyze competitors' activities and pricing strategies; conduct weekly competitive reports; maintain weekly GTM dashboard.
- Support daily team operations and activities, track and monitor product prices across various channels, manage mobile device prototypes, and update promotion plans.
- Assist in product launches and promotional campaigns; provide on-site support.
- Conduct basic data analysis to support decision-making processes within the GTM team and assist in preparing reports and summaries based on key performance indicators.
E-commerce Operations Module
- Support the creation, updating, and maintenance of product listings on Amazon Vendor Central.
- Optimize product page visibility to ensure a user-friendly experience.
- Monitor and analyze competitor listings to gain insights into product descriptions.
- Oversee inventory levels to prevent stockouts or overstocking.
- Update and analyze E-commerce PSI to support business development needs.
Sales Operations Module
- Assist in the timely delivery of reports for sell-in, channel management, and KPIs.
- Responsible for daily, weekly, and monthly dashboards and reports.
- Adapt and automate existing reporting structures.
- Support the optimization of internal processes.
Data Analytics Module
- Assist in data collection, cleaning, and validation processes.
- Contribute to exploratory data analysis to identify trends, patterns, and outliers.
- Support the development and maintenance of data visualizations, dashboards, and reports.
- Collaborate with team members to understand and address data-related business needs.
- Perform basic programming tasks in languages such as Python, R, or SQL.
- Assist in the preparation and documentation of data models and algorithms.
Requirements :
- Able to start in our Dusseldorf office in August / September for 40 hours / week, for a period of 6 months.
- Proficient in English and Chinese.
- Good knowledge of MS Office, especially Excel.
- Responsible and has a proactive learning attitude.
- Can work independently and collaboratively across diverse teams, departments, and levels.
- Must have the right to work as an intern in Germany by the start date.
Vor 30+ Tagen