Senior IT Service Management Specialist (f/m/d): Threat Detection Engineering

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.

How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you ll do

The Cyber Detect Organization is looking for an experienced IT Service Manager (f / m / d) to be an integral part of our innovative culture.

This role will focus on executing a multi-year strategy to proactively, automatically, and continuously test and validate SAP’s protection against and ability to detect the most relevant threats to the business.

As a part of the Threat Detection Engineering team, you will :

• Lead Detection Engineering Service Management and coordinate with service owners
• Build bridges and maintain relationships with the Lines of Businesses (LOBs / Product Groups)
• Develop, track, and consistently improve executive-level metrics for program performance
• Ensure the Detection Engineering team has the necessary security tools and resources to be effective
• Support major detection activities
• Drive Detect process improvements making Detection Engineering easier to engage, faster to respond and more effective and efficient in content management
• Adopt a modern shift left mentality to find threats in real time
• Own key objectives and work with our partners across the company

Role Requirements

We are looking for analytical, critical thinking, solution orientated problem solvers. You should be quick to learn, adapt, and operate in a large dynamic environment.

You will also need to have the following technical skills and experience :

• 5+ years of related professional experience in IT Service Management
• Proven vendor management and process improvement leadership
• Working knowledge of detection methods and frameworks (e.g. ATT&CK, Sigma)
• Experience with a Cyber Security operational environment (SOC, JSOC, Fusion Center, Incident Response, NOC, Threat Intelligence)
• Highly organized with the ability to lead meetings and engage stakeholders
• Excellent written and oral communication skills in English language
• Experience with Agile (SAFe Agile), Scrum, Program Increment (PI) Planning
• Able to work in a global environment across multiple time zones

Meet your team

Our SAP Threat Detection Engineering team is a crucial defender and protector of SAP’s digital ecosystem. As a member of SAP’s Global Security and Cloud Compliance organization, we are responsible for safeguarding data and assets using industry-leading methods for developing new detection capabilities and managing the detection lifecycle.

Leveraging intelligence-driven threat assessments, the team proactively and continuously assesses susceptibility to attacker behaviors along with their tactics, techniques and procedures (TTPs) to control risk.

SGSC Careers

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [email protected].

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.

Specific conditions may apply for roles in Vocational Training.

Requisition ID : 406251 Work Area : Information Technology Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations : Other locations in Germany as per individual agreement #LI-Hybrid