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Customer success specialist Jobs in Berlin

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Customer Success Manager

Customer Success Manager

Infotree Global SolutionsBerlin, DE
A global leader in digital creativity and marketing solutions, empowering brands and individuals to bring ideas to life through powerful tools and platforms. This innovative company drives the digit...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
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Customer Success Specialist (gn) Französisch

Customer Success Specialist (gn) Französisch

RaiseNow GmbHBerlin, Berlin, Germany
Durch diese enge Zusammenarbeit bist du in der Lage, Möglichkeiten für Upsells zu erkennen und Produkterweiterungen auszuhandelnZusammenarbeit : Durch die enge Zusammenarbeit mit unseren weiteren Cu...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Minijob Customer Success

Minijob Customer Success

Pacemo GmbH - Digitalisierung im BestattungswesenBerlin
Pacemo ist Teil der internationalen Memcare Group und strömt in eine Branche, bei der die Digitalisierung gerade erst beginnt. Pacemo bietet eine innovative SAAS-Lösung für Bestatter : innen, die dere...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
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German Customer Success Specialist Hybrid in Malta

German Customer Success Specialist Hybrid in Malta

Cross Border TalentsBerlin, Germany
Looking to take the next step in your career.Were seeking a dynamic addition to our team as a Customer Success Specialist! If youre innovative sociable and excel in a fastpaced evolving environment...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager

Customer Success Manager

GTT Communications, Inc.DE Remote
Homeoffice
Vollzeit
GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a compre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Technical Customer Success

Head of Technical Customer Success

QdrantBerlin, Germany
Homeoffice
Quick Apply
Qdrant is a cutting-edge vector search company focused on helping organizations leverage the power of AI and machine learning to unlock insights from high-dimensional data.Our mission is to empower...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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Customer Success Lead

Customer Success Lead

Bees & BearsBerlin, Germany
Quick Apply
Job mit Nachhaltigkeit verbinden.Vollzeitstelle mit einer steilen Lernkurve und echtem Impact bei der grünen Transformation? 🌍. Bees & Bears davon überzeugt, dass Kapital der Schlüssel zur Bes...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
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Customer Success Manager

Customer Success Manager

Sonia SolutionsBerlin
With Sonia, doctors are successful doctors.We create and deploy AI enhanced solutions that make doctors’ lives easier, patients’ care better, and healthcare systems more efficient.If you’re an intr...Mehr anzeigenZuletzt aktualisiert: vor 7 Stunden
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Customer Success Manager •in

Customer Success Manager •in

Unidy GmbHBerlin, Berlin, DE
Einleitung Wir bei Unidy haben es uns zur Aufgabe gemacht, unseren Kunden und ihren Nutzern zu helfen, die Hoheit über ihre eigenen Daten zurückzuerlangen und unabhängig von Big Tech Unternehmen zu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager : in

Customer Success Manager : in

machtfit GmbHBerlin, Berlin, DE
Einleitung Deine Mission bei machtfit Unsere Vision ist es, dass jeder Mensch sich fit macht – und als Customer Success Manager trägst du aktiv dazu bei. Du bist die zentrale Schnittstelle für deine...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Customer Success Workstudent

Customer Success Workstudent

ChocoBerlin
To solve one of the largest problems of our generation we need to get the world’s best talent.We are on a mission to enable the global food system to become sustainable. Our technology is enabling t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Associate

Customer Success Associate

Moving Intelligence GmbHBerlin, Germany
Hohe Service- und Kundenorientierung.Hohe Technikaffinitt und Lust, Neues auszuprobieren.Sehr gute Deutsch- und gute Englisch-Kenntnisse in Schrift und Sprache. Erste Erfahrungen in der Last-Mile-Lo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

PRAGMATIKEBerlin, Germany
Location : Fully remote EU timezone (CET / 2hours).Languages : Fluent English is mandatory.Our client : SaaS specialized in outbound sales automation. Directly engage with customers across all communic...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Werkstudent (mensch) Customer Success

Werkstudent (mensch) Customer Success

Argumed GmbHBerlin, Berlin, DE
16,00 € stündlich
Lass uns gemeinsam eine ganze Industrie verändern! Argumed hat sich als Ziel gesteckt, Europas führender Anbieter im Bereich Arbeitssicherheit und Gesundheitsschutz am Arbeitsplatz zu werden.Mit ei...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Customer Success Manager

Customer Success Manager

AxwayBerlin, BE, DE
In 2023, we are pursuing our ambitions to continue to enable organizations' digital transformation.Axway is an enterprise integration company that's been around for over 20 years to digitally trans...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager

Customer Success Manager

mamahealthBerlin, DE
Founded in 2022, mama health is unlocking the future of healthcare through data.We work with large enterprises mainly in Europe and the US, growing steadily with a team of 18 based in Berlin.RWE, a...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
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Customer Success Manager

Customer Success Manager

myroom24 GmbHBerlin, Berlin, DE
Intro Welcome! myroom24 is changing the way people live in Germany, Austria & the Netherlands.Next stop : All of Europe and the world. Do you want to develop the living concept of tomorrow and empowe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Customer Success Manager

Senior Customer Success Manager

SoftwareginiBerlin, Germany
At Softwaregini we are a fastgrowing and wellfunded B2B SaaS disruptor revolutionizing how companies select and manage their software portfolios. We are a tightknit nimble team dedicated to bringing...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Customer Success Manager

Customer Success Manager

BillieBerlin
We are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions.We are to c...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

Infotree Global SolutionsBerlin, DE
Vor 7 Stunden
Stellenbeschreibung

A global leader in digital creativity and marketing solutions, empowering brands and individuals to bring ideas to life through powerful tools and platforms. This innovative company drives the digital experiences we see daily, enabling creators, marketers, and IT professionals to craft captivating content and seamless online interactions. Known for setting digital standards, it fosters a creative culture, inspiring users worldwide to redefine what’s possible and fuelling the future of digital expression.

We are thrilled to offer a fantastic opportunity to join the Central Europe Customer Success Management team as an Enterprise Customer Success Manager (CSM) . In this role, you will be the primary digital advisor and central point of contact for an exclusive portfolio of clients throughout solutions journey. If you possess experience in the design or creative industry and excel in account management, this role is for you! You will have the chance to connect with designers, IT managers, and executives at all levels, helping them drive digital success.

Duration : 12 months

Location : Munich preferred / Berlin optional — office / hybrid

What You’ll Do

  • Lead Client Engagement : Proactively manage and participate in initiatives that encourage product adoption, ensure active utilization, enhance awareness, and increase client satisfaction.
  • Consultative Support : Understand and address client challenges, identify adoption requirements, and tailor solutions to meet customer needs, aligning with their unique goals.
  • Inspire Creativity : Evangelize cutting-edge products, encouraging clients to explore new creative horizons.
  • Hands-On Demonstration : Conduct workshops, workflow assessments, and solution demonstrations, showing clients the business advantages of our tools.
  • Build Trust : Develop and nurture trusted relationships with customer executive sponsors, ensuring activities align with the client's business strategy and maximizing the impact of the investment.
  • Guide Product Utilization : Drive adoption and apply best practices to continuously deliver value and ROI for clients.
  • Identify Opportunities : Recognize growth prospects and collaborate closely with sales teams to ensure these opportunities are successfully realized.
  • Governance and Reporting : Regularly engage with clients, sharing insights, metrics, and the latest news, providing actionable updates to internal teams as needed.

What You Bring

  • Post-Sales and Account Management Expertise : Background or strong enthusiasm for subscription-based solution management, with a commitment to post-sales success.
  • Design Workflow Insight : Familiarity with design processes and digital trends, alongside experience with Adobe Creative Cloud or related tools.
  • Relationship-Building Skills : Strong ability to connect with both end-users and senior decision-makers within enterprise settings.
  • Customer-Centric Approach : Quick to respond and dedicated to client success.
  • Self-Driven Professionalism : Highly organized and proactive, with the ability to independently prioritize tasks.
  • Growth Mindset : Commitment to personal and professional growth, taking charge of acquiring skills and knowledge that go beyond the role’s core demands.
  • Communication : Clear communication in English and German is essential, with additional European languages a plus.
  • This role also involves periodic on-site visits with clients, allowing for deeper engagement and stronger relationship-building.

    Ready to drive digital transformation and become a trusted advisor for top industry players?