Customer experience manager Jobs in Berlin
Jobalert für diese Suche erstellen
Customer experience manager • berlin
Zuletzt aktualisiert: vor 6 Stunden
Berlin (Hybrid - 2 days per week in the office, 3 days per week at home).Customer Experience Advisor at MPB.Whether it’s answering questions, troubleshooting issues, or providing expert advice, you...Mehr anzeigenZuletzt aktualisiert: vor 6 Stunden
SPARK Berlin steht für Hospitality, neu gedacht : persönlich, immersiv und unverwechselbar.Luxury Personal Experience Manager.
Sie unvergessliche Gästeerlebnisse – von exklusiven Dinners bis zu mehrt...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Berlin | 🕒 Full-time 40h / week| 🗓️ starting asap.Flybaby is a design-driven lifestyle brand from Berlin.We create products and experiences for people who care about aesthetics, everyday comfort, a...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Du begleitest unsere Kund : innen von Vertragsabschluss bis zur erfolgreichen Inbetriebnahme ihrer Wärmepumpe telefonisch schriftlich und immer persönlich.
Als verlässliche Ansprechperson sorgst du d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Representative
Bluebird RecruitmentBerlin, Berlin, Germany Customer (& Product) Experience Manager.English fluent & German proficient.AI-driven brand visibility and positioning analytics platform.
Size and functions of local team : .FTEs currently g...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Neu!
Customer Experience Advisor - German speaking
MPBBerlin, Berlin, DEQuick Apply
Luxury Personal Experience Manager
SPARK Europe GmbH & Co. KGBerlin, GermanyQuick Apply
Customer Success Manager (mfx)
PartsCloudBerlin, Berlin, Germany When a customer signs your mission begins.You guide them from first login to a fully working PartsOS workflow turning complexity into clarity and helping them shift old habits into better modern pr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Internship
SpotahomeBerlin, DE Remote flexibility, we trust our team and we are goal oriented .Full-time, 09 : 00 to 18 : 00, Monday to Friday.A hands-on Tutor to help you learn and grow in the Operation and Customer Experience fiel...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager (all genders)
GIATA GmbHBerlin, Berlin, Germany Empower our customers to succeed with our cutting-edge data and software solutions in the travel industry.Youll be a trusted point of contact helping them extract value from our tools many of which...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
German Customer Success Manager
HubSpotBerlin, Berlin, Germany HubSpot is looking for a Customer Success Manager for our DACH market who is interested in using creativity to solve problems build long-term relationships with businesses and help their customers ...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Customer Experience Specialist (mwd)
VentionBerlin, Berlin, Germany Advance your career and become part of Ventions mission to revolutionize how manufacturers design automate and deploy industrial equipment.
Ventions Manufacturing Automation Platform (MAP) empowers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager - DACH
Aurora LiveBerlin, Berlin, Germany Customer Success Manager (m / w / d) bei Aurora Live.Management Events, ein dynamisch wachsendes B2B-Unternehmen, sucht einen engagierten Customer Success Manager, um unser Wachstum weiter voranzutreib...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Customer Experience Project Manager
GetYourGuideBerlin Customer Experience Project Manager.Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Experience Manager (CRM, Customer Care & Insights) (f / m / d)
Flybaby GmbHBerlin, GermanyQuick Apply
Customer Experience Managerin | Home Office | (wmd)
Enpal B.V.Berlin, Berlin, GermanyHomeoffice
Customer Success Manager (mwd)
8returnsBerlin, Berlin, Germany SaaS-Unternehmen das Retouren im E-Commerce neu denkt.Wir helfen Onlinehändlern Retourenprozesse einfacher nachhaltiger und kundenfreundlicher zu gestalten.
Als Customer Success Manager bist du die ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager, North Germany
Blueprint Medicines, a Sanofi companyBerlin, Berlin, Germany Berlin Hamburg Hannover (Germany).How will your role help us transform hope into reality.We are looking for a highly motivated and visionary personality who is interested in shaping the treatment o...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (mfx)
PARTSCLOUD GmbHBerlin, Berlin, Germany When a customer signs your mission begins.You guide them from first login to a fully working PartsOS workflow turning complexity into clarity and helping them shift old habits into better modern pr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager Pay
HRS GroupBerlin HRS reinvents how businesses Work, Stay and Pay.Counting more than 5, corporations and % of Fortune companies in our customer base, HRS has emerged as the most trusted platform for digital software...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager : in (m / w / d)
TAM Akademie GmbHBerlin, DE Du begleitest unsere Kund : innen über ihre gesamte.Vorbereitung in unseren New Work Trainingsflächen über die Betreuung vor Ort bis hin zur Nachbereitung.
Trainingsprozesse und internen Abläufe weite...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CONSULTANT CUSTOMER EXPERIENCE - D365 CUSTOMER INSIGHTS DATA
Cluster ReplyBerlin Solution Architect oder erfahrener Berater (m / w / d).Dynamics 365 Customer Insights – Data.Kundenerlebnisse auf Basis datengetriebener Entscheidungen.
Du berätst unsere Kunden rund um die Einführung u...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Customer Experience Representative
Bluebird RecruitmentBerlin, Berlin, GermanyVor 30+ Tagen
Stellenbeschreibungbuilt the markets top proprietary AI solution for brand sentiment optimization. Best UX / UI in the market with strong trust for a future market leader Trusted by 1K marketing teams incl. Brevo DEPT ElevenLabs N8N Attio Chanel and more Started in 25 already at 3.5M ARR and 4 funding rounds projected Backed by the most prestigious VCs and advisors (e.g.20VC Harry Stebbings) Growth projection to 25-30M ARR in 26 Be part of the first team at a top 1% global start-up High work ethic & rewarding culture Everyone has skin in the game (good equity with employee benefit focus) Beautiful high-end office in PLB Berlin with a great culture of high-caliber fun people Opportunity to grow into CX leadership or a cross-departmental role as the company scales from 1K to 10K clients Direct exposure to product innovation and customer engagement strategy Equity package with high earning potential Early ownership in building scalable CS operations in a high-growth AI start-up 1-3years of experience in a customer-facing role (CSM with willingness to get their hands dirty or CX rep who can think strategicallyor a previous Founders Associate or Operations person in a startup who wants to go the CS route Must have characteristics Curious Coachable High work ethic & hungry (needs to like the 9-9-6 culture) Adaptable and entrepreneurial Excellent communication skills (also in writing English German) Has some form of excellence in their profile (can be anything) Motivated by a junior growth path without expecting rapid promotion; open to exploring what the long-term role could become. Experience with B2B SaaS marketing or SEO tools Familiarity with onboarding help desk or community-building systems Exposure to AI SEO or customer automation tools Experience in VC-backed high-growth companies Uber Eats & Uber rides home when working late Frequent off-sites and team events Berlin-based premium office environment Initial screening interview by Bluebird Hiring manager interview Practical or scenario-based task at the office Offer
Customer Experience Manager
Company : Peec
Role : Customer (& Product) Experience Manager
Location : Berlin
Language : English fluent & German proficient
WFH policy : On-site
Industry : AI / Marketing Tech
Product : AI-driven brand visibility and positioning analytics platform
Size and functions of local team : 18 FTEs currently growing to 50 in 3-4 months (building current GTM team IT teams)
Role description :
Under the lead of Maurizio youll be part of the first strategic Customer Experiencehires
Focused on customersuccess and education satisfaction retention and CX process design :
- Find patterns and execute ways to optimize the Customer and Product Experience processes internally and be a strategic sparring partner to Maurizio
- Support user engagement through community events webinars and AMAs
- Provide structured feedback to Sales Marketing and Product teams for improvement
- Theres not a book of business yet at this stage
- Youll be responsible for strategically supporting customers running consultative calls & preparing customers for upselling / growth working closely together with the AEs and Product team.
- Youll be supporting customers in onboarding adoption and engagement with the platform
- Youll be responsible for solving customer problems in tickets and maintaining high satisfaction
Unique about the company (that you dont read online) :
Growth perspective (for the candidate in the role / company) :
Must-haves :
High agency
Nice to haves :
Salary range & secondary benefits : 60K70K equity
Hiring process :
Video : via Ashby (first intros are run by Elvin for calibration)
login to ashby : / password : PeecBluebird123!!
SLA : Elvin runs weekly update calls with Peec feedback on intros and after interviews should be
Required Experience :
Unclear Seniority
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 60 - 70