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Customer agent Jobs in Berlin

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Customer agent • berlin

Zuletzt aktualisiert: vor 4 Tagen

Revenue Accounting Agent (m/f/x)

LuxairBiesdorf, DE

Revenue Accounting Agent (m/f/x).Revenue Processing and Validation.Verify, and reconcile ticketing and sales data from Amadeus ARA, other booking systems and external sources (BSP, AR... Mehr anzeigen

 • Gesponsert

Customer Support Agent GER/ENG (all genders)

Sammelkartenmarkt GmbH & Co. KGBerlin, DE

At Cardmarket, people come first.Our goal is to create a workplace where everyone feels safe, appreciated, and inspired.A place where you enjoy coming to work and feel good about heading home at th... Mehr anzeigen

Multilingual Customer Support Agent

Cross Border TalentsBerlin, Germany
Quick Apply

Multilingual Customer Support Agent in Portugal.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swe... Mehr anzeigen

Customer Service Agent (Multilingual)

MercellBerlin, Berlin, .DE
Quick Apply

Mercell is the largest public tendering and bidding platform for European buyers and suppliers, dedicated to enhancing connectivity between public buyers and suppliers.We make tenders compliant and... Mehr anzeigen

Customer Service Agent (m/w/d) - Mieterbetreuung

ambelin GmbHBerlin, Berlin, DE

DIESE AUFGABEN WARTEN AUF DICH.Du bleibst ruhig, wenn’s klingelt? Du kannst zuhören, nachfragen und Lösungen finden – auch wenn am anderen Ende der Leitung gerade nicht alles rundläuft? Perfekt!.Be... Mehr anzeigen

Kundenservice Mitarbeiter / Customer Service Agent (m/w/d)

FORLIFEBerlin, Berlin, DE
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Die FORLIFE wurde 1990 in Berlin gegründet und steht seitdem für Qualität made in Germany.Jedes Jahr aufs Neue begleiten uns Themen wie Regionalität, Nachhaltigkeit und Verlässlichkeit, welche... Mehr anzeigen

Customer Service Officer

Advanzia BankBiesdorf, DE

Looking to kick-start your career in Customer Service?.We’ve got the perfect opportunity for you! As part of the Customer Service department, you will play an important role in to how Advanzia inte... Mehr anzeigen

 • Gesponsert

Customer Service Agent (m/w/d)

Luxport GroupBiesdorf, DE

Customer Service Agent (m/w/d).Im Rahmen der Verstärkung unserer Teams suchen wir eine erfahrene Persönlichkeit im Bereich Befrachtung und Frachteinkauf, die in der Lage ist einen direkten Einfluss... Mehr anzeigen

 • Gesponsert

Customer Care Agent (m/f/d)

Formel SkinBerlin, DE-BE, DE

Unser Ziel ist es, die dermatologische Versorgung zu demokratisieren, hochwirksame Behandlungen leicht zugänglich zu machen und die Lebensqualität unserer Patientinnen und Patienten zu verbessern.W... Mehr anzeigen

Customer Service Agent (m/w/d)

DIS AGBerlin, Berlin, Germany

Wir suchen ab sofort mehrere Customer Service Mitarbeiter (m/w/d) in Vollzeit.Neben einer abwechslungsreichen Aufgabe erwartet Sie ein Arbeitsvertrag mit übertariflicher Bezahlung, sowie eine beruf... Mehr anzeigen

German-Speaking Customer Service Agent | Relocation to Greece

PrólinaBerlin, Germany
Homeoffice
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Monday–Friday + occasional weekends.German-speaking Customer Service Agent, .Germany's most trusted insurance groups.You'll assist customers with inquiries, process claims, manage insurance do... Mehr anzeigen

Customer Support / Call Center Agent (m/w/d)

LegalheroBerlin, Germany
Quick Apply

Dazu integrieren wir uns direkt in die Systeme der Versicherer.Unsere Partneranwälte wickeln die Fälle hocheffizient und kundenorientiert auf unserer Tech-Plattform mit Hilfe von KI ab.Legalhero wu... Mehr anzeigen

Customer Support Agent

The Happy CustomersBerlin, Germany
Homeoffice
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Multilingual Customer Support Agent (m/f/d) – Remote (Germany).Werkstudent / Part-time / Minijob (depending on project needs).English + at least one EU language.Berlin-based startup company helping... Mehr anzeigen

Customer Service Agent - petolo (all genders)

getolo GmbHBerlin, Germany
Quick Apply

Um den digitalen Gesundheitsschutz weiter voranzutreiben und noch mehr Menschen den Zugang zu sinnvoller Vorsorge zu ermöglichen, bauen wir unser Kundenservice-Team für unser Produkt.Daher suchen w... Mehr anzeigen

German-Speaking Customer Support Agent | Greece

C&D Talent AdvisoryBerlin, Germany
Homeoffice
Quick Apply

Remote (Must be located in Greece).Relocation Support for Work-Permitted Candidates.Full-time | Rotating Shifts (08:00–00:00).German-speaking Customer Support Agents.In this role, you will support ... Mehr anzeigen

Werkstudent*in / Customer Service Agent (m/w/x)

HormonellaBerlin, Germany
Homeoffice
Quick Apply

Wir suchen Verstärkung im Kundenservice!.Du hast Spaß an Kommunikation, schreibst gern und möchtest Teil eines sinnstiftenden Female-Health-Startups sein? Dann bist du bei uns genau richtig! Unters... Mehr anzeigen

Transfer Pricing Agent (m/f/n)

EnovosBiesdorf, DE

Transfer Pricing Agent (m/f/n).You handle offer requests from Sales and calculate pricing components related to the customers’ energy demand.You provide competitive offers while ensuring the requir... Mehr anzeigen

 • Gesponsert
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Revenue Accounting Agent (m/f/x)

Revenue Accounting Agent (m/f/x)

LuxairBiesdorf, DE
Vor 27 Tagen
Stellenbeschreibung
For our department Finance within General Services, we are looking for a (an):

Revenue Accounting Agent (m/f/x)


Missions :

Main Duties

1. Revenue Processing and Validation

  • Verify, and reconcile ticketing and sales data from Amadeus ARA, other booking systems and external sources (BSP, ARC, Direct channels). Validate flown and unflown coupons, refunds, exchanges, and voids in Amadeus ARA.
  • Monitor and process airline passenger interline billing according to IATA standards.
  • Ensure accurate recognition of passenger and ancillary revenues based on flown data in Amadeus ARA or any other applicable system

2. Reconciliation and Financial Posting

  • Reconcile revenue accounting data with SAP FI general ledger accounts.
  • Perform daily, weekly, and monthly reconciliations between sales reports and SAP FI for the different form of payments (Credit card, cash sales)
  • Process refunds to passengers for Claims and Service Requests received from Luxair Customer Service Center and Travelstore for Airline and LuxairTours in compliance with applicable internal policies and procedures
  • Validate refunds processes trough IATA BSP by the travel agencies.
  • Issue of Airline Group travel invoices as per request of Group Travel department
  • Prepare/validate passenger airport tax declarations according to defined schedule and ensure posting in SAP FI.
  • Check that all BSP/ARC remittance files have been uploaded to Amadeus ARA
  • Assist in the preparation of IATA Clearing House (ICH) and BSP reconciliations and account clearing in SAP FI.
  • Maintain accurate records for internal and external audits.

3. Reporting and Analysis

  • Generate monthly revenue reports and provide analysis on sales, refunds, commissions, and taxes for internal finance use.
  • Assist in month-end and year-end closing activities.

4. Administrative support

  • Support on any other tasks depending on the needs of the Finance department


Profil requis:

Minimum required criteria

  • Hold a secondary school diploma in accounting, equivalent diploma or proven experience
  • Proficient in common office software tools
  • Proficient in English, French or German (spoken and written)

Desired or to be acquired criteria

  • Proficiency in department-specific programs
  • Ability to meet closing deadlines
  • Strong affinity for working with numbers
  • Basic knowledge of configuring department-specific systems
  • Demonstrate rigor and precision

The ideal candidate

  • A first experience in revenue accounting will be considered an asset
  • Knowledge of Luxembourgish and any other additional language will be considered an asset