Reliability engineer Jobs in Dormagen

Overview of the Role

Are you ready to shape the digital future of manufacturing? As a Solution Engineer on our Manufacturing team, you'll partner with enterprise customers to turn their business challenges into high-impact Salesforce solutions - acting as a trusted technical advisor and strategic co-pilot to your Account Executive.

Why This Work Matters

Manufacturing customers are navigating complex decisions about digitalization, process improvement, and growth. Your ability to capture the C-Suite's mind share and translate technology into business outcomes will directly fuel their transformation - and ours.

What Success Looks Like

Success is when a customer at any level - from IT staff to C-level - feels understood, sees a compelling vision, and takes the next step. You don't just demo technology; you create memorable experiences that build lasting trust.

What You'll Do

• Advise Strategically: Partner with your Account Executive to develop account strategy and co-create business-driven solutions.
  
• Lead Discovery: Run discovery sessions to identify customer pain points and build innovative solutions on the Salesforce technology stack.
  
• Deliver the Vision: Build and present customized demos, architectural concepts, and compelling value propositions tailored to Manufacturing challenges.
  
• Build Trust at All Levels: Clearly articulate Salesforce's value to everyone from IT administrators to C-level executives.
  
• Orchestrate the Team: Coordinate extended Solution Engineering resources to deliver multi-cloud solutions.
  
• Represent Salesforce: Participate in marketing and partner events, industry demos, and Manufacturing-specific use cases.
  
• Elevate the Team: Mentor peers, engage in internal training programs, and stay ahead of emerging technologies - especially AI and Agentforce.
  

The Mindset We're Looking For

We're looking for a curious, empathetic, and people-oriented thinker who gets energy from solving complex problems and sharing knowledge. You think strategically, communicate clearly, and are passionate about technology and continuous learning. If you love being the first to understand how and why things work - and helping others see it too - you'll feel right at home here.

Required Qualifications

• Track record in presales, solution engineering, consultancy, or software delivery in complex enterprise environments.
  
• Strong understanding of Manufacturing industry challenges and digital transformation trends.
  
• Proven ability to translate customer needs into a compelling vision and roadmap.
  
• Solid communication, presentation, and relationship-building skills with strong executive presence.
  
• Empathetic listener with a laser focus on customer success.
  
• Fluent German and English.
  
• Willingness and ability to travel.
  
• Relevant Bachelor's degree or equivalent work experience.
  

Preferred Qualifications

• Prior experience working within the Manufacturing or Automotive industry.
  
• Experience with Salesforce or other leading business applications.
  
• Minimum of 8 years in large-scale SaaS, PaaS, or cloud provider environments.
  
• Familiarity with AI Agent Platforms and emerging technologies.
  
• Familiarity with CX Platforms, CRM, Service Solutions ist a plus.
  

Why This Team & How We Help You Grow

You'll join a collaborative, diverse team that thrives on mentorship, professional development, and a healthy work/life balance. We invest in your growth - expanding your knowledge in emerging tech, Agentforce, and the Manufacturing Industry Cloud - while you bring the industry expertise and presales passion.

A Note from the Hiring Manager

We challenge ideas, not people. We operate with curiosity, openness, and integrity - and I invest in your development. If you're passionate about technology and ready to help manufacturing enterprises reimagine their future with Salesforce, I'd love to talk.

Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

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Severe Disability Statement:
We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here. In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Equal Opportunity Statement.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce welcomes all.